- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- **Role Description** The Quality Assurance ( QA ) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. To ... accomplish this, the QA Specialist reviews cases, emails, and recorded...directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the… more
- STG International (Atlanta, GA)
- …and resolution of quality concerns and issues. + Develops and implements quality assurance processes with TA Management Team. + Provides ongoing supervision ... with the COR to ensure the provision of high quality training and technical assistance that complies with all...the Regional EC Manager(s) (RECM), GS Manager(s) (GS), Systems Specialist (s) (SS), Health Specialist (s) (HS), Family Engagement… more