- Capgemini (Atlanta, GA)
- **Job Title: Google CCAI Developer ** **Job description:** Capgemini is looking for Google CCAI Dialogflow lead Developer with Dialogflow Agent Assist ... **Required Skills:** * 7 years of Experience as a Developer /Designer/ Solution Architect and/or Technical Lead in Customer Service...Lead in Customer Service Technology Good knowledge of GCP CCAI service * 2 year Experience in Dialogflow CX… more
- Capgemini (Atlanta, GA)
- …**:** An architect with GCP experience specific experience in Caas, agent desktop, CCAI and agent assist + Experience with CES/ CCAI technologies- DialogFlow, ... have good working experience CCaas platform integration with Virtual agent, CCAI technologies, Dialog flow CX function within Contact Centers **KEY… more
- Capgemini (Atlanta, GA)
- **Job description** **:** **Google CCAI /CES Business Analyst / Technical Analyst** 10 overall; 3 on Technology CES/ CCAI , Dialogflow CX, Agent Assist, Insights, ... **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Google CCAI /CES Business Analyst / Technical Analyst_ **Location:** _GA-Atlanta_ **Requisition… more
- Capgemini (Atlanta, GA)
- …**:** + Lead the Business Analysis team and oversee the requirements gathering process. + Elicit, analyze, and document business requirements, aligning with Google's ... CES and CCaaS capabilities. + Facilitate workshops and conduct interviews to gather stakeholder input. + Ensure alignment between business needs and technical solutions. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the… more
- Capgemini (Atlanta, GA)
- **Job description** **:** + Experience with CCaaS platform/ CCAI technologies- Dialogflow, Insights, and Agent Desktop and Agent Assist, would be beneficial. + Must ... have good working experience CCaaS platform integration with Virtual agent, CCAI technologies, Dialog flow CX function within Contact Centers Experience in CCAI … more