- Concentrix (Atlanta, GA)
- Job Title: Conversational Designer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... best talent in the world. Experience the power of a game-changing career. ** Conversational Designer ** Concentrix is seeking an Conversation Designer who… more
- Capgemini (Atlanta, GA)
- **Job description** **:** Conversational developer with GCP experience specific experience in Caas, agent desktop, CCAI and agent assist + Experience with CES/ CCAI ... in laying out architecture plan and roadmap + Estimation, Creating Technical design & solutions **Life at Capgemini** Capgemini supports all aspects of your… more
- Capgemini (Atlanta, GA)
- …and testing **Required Skills:** * 7 years of Experience as a Developer/ Designer / Solution Architect and/or Technical Lead in Customer Service Technology Good ... 2 year experience in Agent Assist * Experience designing and implementing conversational bots for various channels (web, voice, WhatsApp, Facebook Messenger, SMS,… more
- Lumen (Atlanta, GA)
- …natural user interactions (ie, voice) in designing and building multimodal, conversational experiences that enable personalized employee experiences. + Contribute to ... of view to make decisions and drive alignment between design , data, technology teams, and HR leads to explore...employee base), with at least 3+ years focused on conversational AI or related fields (eg CoPilot development, AI… more
- ServiceNow, Inc. (Atlanta, GA)
- …products include all Now Assist Capabilities like LLM-powered VA Topic flows, conversational catalogs, AI Search (with Q&A) and many other latest applications. + ... **Must Haves:** + Experience and fluency with ServiceNow Workflows and Flow Designer . + Expertise with ServiceNow scripting (Glide JavaScript) with knowledge of best… more
- Insight Global (Atlanta, GA)
- …A new team focused on utilizing generative AI to create a conversational experience similar to a digital store associate. Responsibilities: Develop and maintain ... scalable APIs using FastAPI and Tornado. Design , implement, and optimize machine learning models and generative AI solutions. Collaborate with cross-functional teams… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …and testing metrics. You will collaborate with cross-functional teams to design , develop, and deploy scalable, secure, and efficient AI-based applications that ... models. * Partner with product teams to understand, implement, refine, and design algorithms. * Run regular A/B tests, gather data, perform statistical analysis,… more
- IBM (Atlanta, GA)
- …TSO, RACF security controls * Working with Large Language Models and RAG models, Conversational AI and design principles * Interoperating COBOL and Java within ... and validate architecture, use case(s) and sponsors. Ensure solution design can be implemented and will be fully functional...* Data integration, messaging protocols like Kafka, REST API design , leveraging z/OS assets like MQ Queue, z/OS Connect… more
- Capgemini (Atlanta, GA)
- **Job description** **:** **Key Responsibilities:** o Design and implement the Customer Experience Strategy (CES) or Contact Center AI (CCAI) o Define customer ... Google's CES tools and features. o Collaborate with CX Design and other teams to ensure a seamless customer...Dialog flow CX, and Agent Assist. o Experience driving conversational bots for various channels (web, voice, etc.) projects.… more
- Capgemini (Atlanta, GA)
- …will work on large, transformational projects with customers to design large-scale, cloud-ready infrastructure and application architectures, develop solutions in ... Platform CCAI service, Dialog flow CX, and Agent Assist. * Experience driving conversational bots for various channels (web, voice, etc.) projects. * Define and… more