- Wolters Kluwer (Atlanta, GA)
- **Job Description** As a Specialist in Customer Service Technical , you will take on a more prominent role in supporting customers with various ... experience the value of connecting with colleagues. You will report to the Manager, Technical Customer Service and work under the leadership of the Manager, … more
- Concentrix (Atlanta, GA)
- …Experience in customer service role, answering and responding to customer requests. + Must have experience in technical support roles.Analytical and ... areas for improvement to enhance efficiency and effectiveness. + Technical customer support: to help go through...of 6-8+ years in a related field (IT or customer service ) + Experience: 2-3 years in… more
- Amazon (Atlanta, GA)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching...from the partner community." We are seeking Telecom Support Specialist who are experts in managing porting phone numbers… more
- Broadcom (Atlanta, GA)
- …Candidate Account, please Sign-In before you apply.** **Job Description:** **Advanced Technical Enablement Specialist (AMER)** **Role Overview** The Livefire ... and accelerate competence within internal and partner field teams. As an Advanced Technical Enablement Specialist within the Livefire team, you will be part… more
- Encore (Norcross, GA)
- …+ Remote camera control operations, Camera IMAG support, and Broadcast Camera ops. The Technical Specialist is responsible for the technical set up and ... Position Overview Intermediate to Expert technical qualifications in most or all of the...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- Encore (Norcross, GA)
- **Position Overview** The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality ... breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues...Projection, or Video is required * 3-4 years of customer service or hospitality experience is preferred.… more
- Brady Corporation (Duluth, GA)
- …background required. + Experience with working in a medium volume call center. + Customer service background required. + Able to work nights and weekends, when ... What We Need: The Technical Support Specialist support to retail,...communicative skills and must be able to write complex service reports in technical terms. All reporting… more
- Amazon (Atlanta, GA)
- …Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect ... customer and employee experiences. As a Connect Customer Success Specialist , you will act as...partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success.… more
- Exotec (Atlanta, GA)
- …reliability and customer service Requirements + Prior experience in a technical customer service or customer support role, including comfort ... from the Exotec Atlanta Control Center + Answer any customer inquiries regarding their installed robotic systems and respond...from beginning to end of case and ensure all technical issues are resolved in a timely manner +… more
- Travelers Insurance Company (Atlanta, GA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more