- IBM (Atlanta, GA)
- **Introduction** A Customer Success ( CS ) Technical Specialist or CS AI Technical Specialist in IBM means a career where you're helping clients ... in software development, data engineering and/or AI Engineering in customer success technical sales. Preferring...and immigration status. **Your role and responsibilities** As a CS Technical Specialist, you will specialize in… more
- IBM (Atlanta, GA)
- **Introduction** A Customer Success ( CS ) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring...products and services. **Your role and responsibilities** As a CS Technical Specialist, you will work directly… more
- Amazon (Atlanta, GA)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching it as...You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of… more
- Trellix (Atlanta, GA)
- …and executive sponsors to fully understand the customer 's business strategy, technical environment, and measurements for success . + You will build and ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix,...issues, and coordinate related activities with Sales, R&D and CS Engineering. + The cross-functional nature of this role… more
- Lumen (Atlanta, GA)
- …peer partners, service delivery, and support teams to ensure a unified approach to customer success . + Performance Metrics: Track and report on objective key ... results (OKRs) related to customer success and satisfaction. + ...guides, videos, and FAQs. + Identify opportunities to improve CS process and overall customer experience **What… more
- Carter's/OshKosh (Atlanta, GA)
- …marketing, IT, and customer experience teams to translate business needs into technical solutions that enhance customer engagement and loyalty. + Security & ... MAKE AN IMPACT:** The Senior Marketing Technology Architect is the key technical resource guiding projects and assessing the marketing technology landscape for key… more
- Indeed (Atlanta, GA)
- **Your job** TheSenior Sales Operations Analystwill support our fast-growing customer success team. The ideal candidate must have exceptional Excel skills, be ... analysis and revenue goal delivery + Diagnose and solve technical problems within existing systems and processes + Quickly...Quickly gain a deep understanding of our CRM and Sales/ CS processes + Deliver data-based customer insights… more
- Lumen (Atlanta, GA)
- … Focus: Passion for delivering exceptional customer service and driving customer success . + Technical Proficiency: Comfortable using CRM systems ... CRM system. * Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to...and support teams to ensure a unified approach to customer success . * Performance Metrics: Track and… more
- Wolters Kluwer (Kennesaw, GA)
- …Executive to transition customers from contract-signing to post-sale support with a Customer Success Specialist. + For high strategic opportunities, works with ... to defined onboarding and training processes to effectively promote customer adoption of CS offerings. + Adheres...Account Executive, Technical Sales, and Sales Support to pursue and close… more
- Indeed (Atlanta, GA)
- …+ Develop and write business requirements for these prioritized product features with technical , customer and Sales/ CS facing requirements - validate after ... adopted. You will collaborate with Product Managers, Marketing, Partnerships, Sales, Client Success , and senior leaders to identify and solve complex and ambiguous… more