- Lumen (Atlanta, GA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Onit (Atlanta, GA)
- …services experience. Partnering cross-functionally with various Onit teams (Account Management, Customer Success , Support, Services, Product), this person will ... . Technical Account Manager (TAM) will serve as an advocate and escalation manager for their assigned customer...a timely manner and achieving the highest level of customer satisfaction. The Sr . TAM will be… more
- Verint Systems, Inc. (Atlanta, GA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Amazon (Atlanta, GA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer ' to...will enable you to effectively represent AWS at our customer , and drive discussions with senior leadership… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you are celebrated, here you can thrive. **Your New Role:** The Sr . Director of **Enterprise Service Transformation** will lead the elevation and evolution of ... Management (ESM) function. Emphasize the creation of standardized, scalable, and customer -centric services to meet specific business needs while enhancing the… more
- RELX INC (Atlanta, GA)
- …innovation and excellence. We work collaboratively across user experience, technology, and customer success teams to deliver scalable, reliable, and secure ... organization's ecosystem. You will work cross-functionally with user experience, technology, and customer success teams to build scalable, reliable, and secure… more
- RELX INC (Alpharetta, GA)
- Senior Director Software Engineering Are you looking for a Technology Leadership role whereby you will drive innovation within our Health Care Data Solutions ... Role: As a transformational leader, you will drive our Customer Data Insights suite of products. In this critical...technical leadership where you will champion an Agile culture, advocate for scrum agile, and ensure code quality best… more
- Amazon (Atlanta, GA)
- …cross-functional collaboration to embrace technologies at scale and to ensure long-term customer success . As FinOps / Cloud Financial Management Specialist, you ... those needs. - Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations - Manage… more
- Amazon (Atlanta, GA)
- …holistic customer perspective. Basic Qualifications - 5+ years proven success leading UX research projects with demonstrated impact. - Portfolio demonstrating ... achieve this goal. Our team is looking for a Senior UX Researcher to help shape and execute research...help guide decisions as we create engaging, beautiful, and customer -focused experiences for our Amazon employees. Mentorship & Career… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more