- Capgemini (Atlanta, GA)
- **Job description** **:** An architect with GCP experience specific experience in Caas, agent desktop, CCAI and agent assist + Experience with CES/ CCAI ... have good working experience CCaas platform integration with Virtual agent, CCAI technologies, Dialog flow CX function within Contact Centers **KEY… more
- Capgemini (Atlanta, GA)
- …Capgemini. **Job:** _Project Manager_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _CES/ CCAI Delivery Architect Director_ **Location:** _GA-Atlanta_ ... the Customer Experience Strategy (CES) or Contact Center AI ( CCAI ) o Define customer journeys and map them to...and innovation. o Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. o… more