- Robert Half Technology (Atlanta, GA)
- Description We're looking for an experienced Tier II Help Desk Technician to join our growing IT team. You'll serve as an escalation point for Tier I support ... ability to work independently. Responsibilities: + Act as Tier II escalation for end-user technical issues + Troubleshoot and...2-3 years of experience in an IT support or help desk role Strong knowledge of Windows… more
- State of Georgia (Fulton County, GA)
- …situations | Ability to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide more detailed ... information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia… more