- Lumen (Atlanta, GA)
- …work with a continuous improvement mindset. * Ability to learn and adhere to customer care policies, processes, and principles. * Ability to maintain an advanced ... experience. * Ability to maintain a positive outlook and lead teams through change. * Ability to perform as...improvement mindset. * Ability to learn and adhere to customer care policies, processes, and principles. *… more
- HomeSafe Alliance (Atlanta, GA)
- **Title:** Contact Center - Lead Customer Care Analyst **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... this role: This is an SCA position** . The ** Customer Experience Analyst - Lead ** is responsible...** is responsible for overseeing and optimizing the entire customer journey across all customer care… more
- Acuity Brands (Atlanta, GA)
- …order entry, basic to complex order and project management, intake of all customer inquiries and resolution ownership of any task, regardless of domain. Candidate ... should continually seek opportunities to broaden customer relationships by ensuring customer requirements and...whom they encounter. Candidate should expect to take on Manager role in a backup capacity when required, on… more
- PNC (Atlanta, GA)
- …valued and have an opportunity to contribute to the company's success. As a Product Manager Lead within PNC's Retail Lending organization, you will be based in ... at the manager 's discretion. As a Product Manager Lead you will have an exciting...opportunities to refine and innovate against the Credit Card Customer lifecycle. The senior Transformation lead works… more
- Wells Fargo (Atlanta, GA)
- **About this role:** Wells Fargo is seeking a Lead Commercial Relationship Manager in Emerging Middle Banking as part of the Atlanta Middle Market Banking team. ... customer contact activities aligned with MMB Standards of Care + Acquire, deepen, and retain customer ...of Care + Acquire, deepen, and retain customer relationships through a disciplined approach to customer… more
- American Express (Atlanta, GA)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. **Your mission** **:** In this… more
- Rocket Software (Atlanta, GA)
- …Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... and our core values to create a world class Customer Success team. Every company says they care... lead our Sr. CSM group. As the Manager , Customer Success Management, you will … more
- Intuit (Atlanta, GA)
- … success talent on your team customer success as a team lead or manager . + Operationally focused with experience in managing cross-functional projects ... communications directly to our customers. We collaborate internally with Customer Care , Product, Marketing, Sales, Research, and...week and travel up to 15% How you will lead As the Manager of Customer… more
- Michaels (Atlanta, GA)
- …job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights Poster in ... processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing… more
- Sunrise Senior Living (Sandy Springs, GA)
- …+ Counts all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift. + Maintains and cleans the Medication ... Summit II **Job ID** 2025-223616 **JOB OVERVIEW** The Medication Care Manager is responsible for providing the...RCD of any resident and/or family concerns through the LEAD process. + Attends and actively participates in daily… more