- US Bank (Gresham, OR)
- …Provide training and mentoring to less experienced team members. Train associates on the major incident management process and procedures via direct coaching ... enterprise . + Provide strategic direction and vision for incident management processes. Assist in identifying new...service for clients and business partners by utilizing the major incident management process and… more
- Amazon (Portland, OR)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Lincoln Financial Group (Salem, OR)
- …ensure operational excellence across key areas of responsibility. This role oversees the Major Incident , Problem, and Change Management functions, ensuring ... Years experience in IT Support, specifically in Technology Operations Centers and with IT Major Incident , Change and Problem Management systems and processes… more
- Cisco (OR)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... role in our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service owners… more
- Ensono (Salem, OR)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Ensono (Salem, OR)
- …Ability to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Very good communication abilities. + Ability ... of z/OS components and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, etc. **Key Areas of Focus for this… more
- Ensono (Salem, OR)
- …Ability to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Very good communication abilities. + Ability ... of z/OS components and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, etc. **Key Areas of Focus for this… more
- Evolent (Salem, OR)
- …ensure secure, seamless delivery of digital workplace technologies. * Participate in the major incident management process to investigate, diagnose and ... show improvements to digital workplace technology. * Modernize & optimize endpoint management and patching to ensure security and availability, while minimizing the… more
- Optiv (Portland, OR)
- …principles including vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security ... Establish & maintain productive and respectful relationships with the delivery team, practice management , and client management team. For this position we are… more
- Fujifilm (Salem, OR)
- …access controls, encryption, and network security for Windows-based workloads. + Incident Management : Respond to and troubleshoot Windows Server-related ... boundaries of their role and follow policy and change management guidelines. Technical project management skills are...across IT operational knowledge areas. Candidate must be a major contributor to continual improvement in all processes and… more