- Mass Markets (Dallas, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. Our team is looking for a highly skilled call center customer service manager ...and possess a strong work ethic. A background in call center operations management is… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Killeen, TX)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Sharecare (Austin, TX)
- …products and services as well as past experience in call center operations . The Center Support Services Manager will demonstrate they are culturally ... everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible...do. **Essential Job Functions:** + Manage day to day operations of Contact Center Support Services teams… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager ...Managers are responsible for overseeing the day to day operations of call center insurance… more
- Houston Methodist (Houston, TX)
- …Lead Call Center Agent position is responsible for assisting the Operations Manager with daily operations and coverage of department activities. This ... completion of calls, and documentation of calls. The Lead Call Center Agent position reviews and documents...a professional manner at all times. + Works with operations manager to resolve complex patient needs… more
- Savers | Value Village (El Paso, TX)
- …directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound, ... ** Call Center Supervisor** **Candidates** **must be...(in Quebec) and Savers Australia._ **Summary:** Reporting to the Operations Manager , this individual provides front line… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Research Operations Manager position is responsible for impacting the management, planning, development, budget and grants, and other ... administrative activities at the Immunobiology and Transplant Research Center at Houston Methodist Academic Institute (HMAI). This position plans, manages and… more