- Mass Markets (Dallas, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Highmark Health (Austin, TX)
- …the department compliance audits are it relates to the supervisor functions. + Subject matter expert for benefit plan and claims processing. + Other ... and workflows. + Knowledge of various telephone or call center systems. + Knowledge of all company products. +...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Quality Technology Services, LLC (Irving, TX)
- …in the preparation of and implementation of an effective operating budget. Confer with subject matter experts ( SME 'S) to find resolution to operational ... a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Supervisor , Critical Operations is responsible for the supervision, tactical… more
- DLA Piper (Dallas, TX)
- …attorneys. Serves as proxy for regional supervisors as needed and is considered a subject - matter expert in the field of billing. Represents the department ... as a team lead preferred. + Is considered a subject - matter expert . + Strong computer...be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion… more
- Federal Aviation Administration (Fort Worth, TX)
- …The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ... FAA is responsible. Incumbent is recognized as the technical expert on legacy and newly developed systems within a...and disposition of assets. Acts as SSC point of contact for all projects completed locally or by outside… more
- Guidehouse (San Antonio, TX)
- …focus and strive to satisfy the client's needs. **Duties and Responsibilities** + Be a Subject Matter Expert and remain current in all areas of designated ... facilitate project specific refresher training sessions + Performs functions assigned by Supervisor /Manager to ensure team /project objectives are met. + Manages and… more
- General Motors (Arlington, TX)
- …administration activities + Interpret human resources management policies and procedures and engage subject matter expert contacts as needed for support + ... and procedures established by agreements; some direct guidance is received from supervisor + Advise management and other plant personnel on matters related to… more
- DLA Piper (Dallas, TX)
- …are entered in billing and eBillingsystem accordance with the Firm and client guidelines. + Subject matter expert on assigned clients. + Assist team with ... for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. **Disclaimer**… more