- Chewy (Richardson, TX)
- **Our Opportunity:** Chewy is seeking a ** Senior Customer Service Manager ** for Core Operations to lead our **Overnight Team** to drive performance, ... include evenings, weekends, and some holidays. + Position may require travel. **Why Chewy Customer Service ?** ** ** It's not just about us. It is also about what… more
- Highmark Health (Austin, TX)
- …Highmark Health **Job Description :** **JOB SUMMARY** The Customer Navigation and Service Senior Product Manager defines the vision, strategy and roadmap ... for transforming the customer service experience. Leveraging AI and innovative...channels, optimizing channel connectivity, and enhancing agent tools. The Senior Product Manager will define the product's… more
- Amazon (Austin, TX)
- …Amazon's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech ... (CET) Team. The mission of the CET team within Customer Service is to create Earth's best...from research and requirements through to launch. - Influence senior leaders and communicate Amazon AI's vision and impact.… more
- Verint Systems, Inc. (Austin, TX)
- …to improve the behavioral intelligence of their sales and service agents. The Senior Customer Success Manager will work cross-departmentally to oversee a ... At Verint, we believe customer engagement is the core of every global...more at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Austin, TX)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer...ability to establish technical credibility with engineering teams and senior technical decision-makers - 3+ years of change management… more
- SAP (Plano, TX)
- …as well as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP ... S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted...this role will perform: . Primary contact for the customer regarding technology and cloud service delivery… more
- ServiceNow, Inc. (Austin, TX)
- …lead customer testimonial content facilitation and development for our customer service workflows, supporting marketing and sales activities. The Solutions ... education on the benefits of ServiceNow's AI Platform for Business Transformation within the customer service LOB. Success in this role will entail building a… more
- Wells Fargo (San Antonio, TX)
- …grow. Join us! **About this role:** Wells Fargo is seeking a Due Diligence Senior Manager within Financial Crimes Operations to support the initial and ongoing ... due diligence of Wells Fargo's portfolio of Money Service Business(MSB) , Third Party Payment Process (TPPP), Payment Intermediaries and Gaming Institutions (PIGI).… more