- MUFG (Irving, TX)
- …Technology team, this role is responsible for the creation and implementation of staffing and forecasting calculators. This role is expected to work closely with ... throughout the United States, Canada, Mexico and Brazil to enhance existing staffing calculators with a focus on continuous improvement. **Key Responsibilities** +… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... business objectives. Communicates with System Access Leadership to address staffing needs, anticipated volume changes, and unexpected events impacting workforce… more
- Datavant (Austin, TX)
- …management consulting, or a high-growth technology company, in a finance or operational analyst capacity + Passion, interest, and understanding of the healthcare ... customer operations and coding operations + Own operations models, including capacity planning, throughput analyses, staffing models and other P&L-oriented… more
- Intuit (Plano, TX)
- …a balanced and level-loaded workflow, and output expectations based upon demand and capacity analysis. The main functions of this position is forecasting our ... staffing needs, headcount requirements, shift optimization, scheduling, and shift...Workforce Optimization (WFO) software to improve efficiency + Forecast staffing needs, taking into account volume and headcount requirements… more
- SitusAMC (Austin, TX)
- …Features, and User Stories + Provide solution options considering a balance between capacity and demand + Contribute to a ready backlog of actionable work that ... participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume… more
- CVS Health (Austin, TX)
- …oriented. + Additional responsibilities assigned based on business need, including staffing an online chat platform. **Required Qualifications** + 1+ year(s) of ... working with the elderly and/or adults with disability populations in a capacity that specifically includes completing resource needs assessments and referring to… more
- Chewy (Richardson, TX)
- **Our Opportunity:** As a CS Real Time Analyst , you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance ... maximize balance of service levels and occupancy. + Make necessary adjustments in staffing plans and coordinates with operations teams to achieve service level goals… more