- Meta (Austin, TX)
- …strategy to supplement and report on the operational plans. We're looking for an advanced Workforce Analyst to join our Mission Control team. This role will be ... Meta and driving action from data with business partners. **Required Skills:** Workforce Analyst , Mission Control Analytics Responsibilities: 1. Develop and… more
- Meta (Austin, TX)
- …strategy to supplement and report on the operational plans. We're looking for a Workforce Analyst to join our Mission Control team. Mission Control Analysts are ... will have a strong technical and analytical background. **Required Skills:** Workforce Analyst , Mission Control Analytics Responsibilities: 1. Leverage design… more
- Meta (Austin, TX)
- …strategy to supplement and report on the operational plans. We're looking for a Workforce Analyst to join our Mission Control team. Mission Control Analysts are ... will have a proven technical and analytical background. **Required Skills:** Workforce Analyst , Mission Control Analytics Responsibilities: 1. Leverage design… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... workforce and workload to help the Workforce Manager ensure the program has the right number and types of personnel assigned to the project. They may analyze data… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and associated… more
- PenFed Credit Union (San Antonio, TX)
- …employee; it's about being a part of the PenFed family. PenFed is hiring a Workforce Operations Analyst to work onsite at our San Antonio, Texas service center. ... KPI metrics across the supported areas within the organization. The WFMO Analyst collaborates with each business unit management team on scheduling and training,… more
- Intuit (Plano, TX)
- Overview Our company is seeking a Workforce Senior Business Consultant to assist in our high volume Risk Operations Organization. The position will regularly ... Business Studies, Business Administration, or equivalent, combined with 5 years of workforce strategy in call center or back office operations. + Experience with… more
- Amazon (Dallas, TX)
- Description The My HR Live Support (MHLS) is currently recruiting for a Senior Workforce Analyst . MHLS is an employee facing group that provides customer service ... to contribute major new innovations to join us as a Senior Workforce Analyst . The ideal candidate will possess both an optimization background that enables… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm ... potential after 12 months. The selected candidate will be responsible for managing operational KPIs and site level performances thereby delivering as global WFM POC for the team. The expectation is to ensure effective management of the incoming and outbound… more
- Amazon (Austin, TX)
- …and one who has the ability to invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety. The ideal candidate has a ... to maximize utilization - Prepare and communicate daily hand-off report to Workforce Management (WFM) leadership team on Service Level performance - Recognize and… more