- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced ... personalized service during an account -level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced ... personalized service during an account -level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
- BrightSpring Health Services (Brockton, MA)
- …to discuss Quarterly Business Reviews and Pharmacy Optimization Services* The Corporate Account Manager owns client issue escalation and resolution ... process. Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for… more
- BrightSpring Health Services (Tempe, AZ)
- …to discuss Quarterly Business Reviews and Pharmacy Optimization Services* The Corporate Account Manager owns client issue escalation and resolution ... process. Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for… more
- Dynatrace (Denver, CO)
- **Your role at Dynatrace** The Support Escalation & Risk Manager is responsible for managing escalations and risks associated with Technical Support and ... risk is essential to provide a unified and seamless account team and customer experience.Address and resolve escalated tickets,...Train the Technical Support and Customer Success Teams in escalation and risk management processes. + Ensure the … more
- Microsoft Corporation (Redmond, WA)
- …for people with a passion for delivering customer success. As a Senior Support Escalation Manager , you will be the primary contact managing escalated customer ... as a primary contact to understand issues and improve experiences for account -aligned customers and maintain relationships with internal and external teams to… more
- Amazon (Tempe, AZ)
- Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
- Onit (Atlanta, GA)
- Summary At Onit, the successful Sr. Technical Account Manager (TAM) will serve as an advocate and escalation manager for their assigned customer ... highest levels of customer satisfaction with our solutions and services, the Technical Account Manager will have the following responsibilities and duties: + Be… more
- CH Robinson (Memphis, TN)
- CH Robinson is seeking a dynamic Manager of Account Management to join our growing team within the healthcare vertical. In this role, you will provide coaching ... and leadership to the account management job family, directly interact with clients to...with clients to support growth, and serve as an escalation point to enhance customer experience. You will focus… more
- SHI (Austin, TX)
- **Job Summary** We are looking for a passionate and experienced Field Account Manager to be responsible for engaging with key customers in this Public Sector ... position by building and preserving trusted relationships. The Field Account Manager will be the primary point...assigned territory + Act as point of contact and escalation for contract compliance and support issues + Provide… more