- AIG (Jeffersonville, IN)
- …level of service for both internal and external customers. As a contributor at AIG, the Tier 2 Ops Specialist are who our clients rely on to find an expedited ... customers througha diversified, multi-channel distribution network. Position Overview: The T2 Operations Support Specialist will work directly with Apple … more
- TAD PGS, Inc. (Laurel, MD)
- …experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience...with all levels of staff + Able to support operations and work necessary hours to complete critical work… more
- University of Maine System (Orono, ME)
- …specification and repairs, including in-warranty work requiring certification for both Apple and Dell, in the Technology Center within the University Bookstore. ... The Coordinator handles computer repair services for Apple and Dell computers/laptops. The Coordinator works collaboratively within the Bookstore toward the common… more
- UCLA Health (Los Angeles, CA)
- Description Under the direction of the Technical Service Delivery (TSD) Endpoint Operations Manager, provide Tier II responsibilities for the day-to-day 24x7 IT ... technician to travel to various sites as needed to perform the job duties. Tier II support on technologies including endpoint devices, but not limited to (desktop,… more
- UCLA Health (Los Angeles, CA)
- …complex end-user business needs and devise effective cost efficient recommendations. 2 . Demonstrated ability to write clear, precise, detailed, comprehensive, and ... Knowledge of Windows and Citrix based printing 24. Understand ITIL overview and tier structure support using ticket tracking system (Service-Now) 25. Knowledge of … more
- Zelis (Boston, MA)
- …issues efficiently, including hardware, software, network, and audio/visual systems. + Provide hands-on tier 2 + deskside and remote support for Windows, Office ... vendors for hardware repairs and warranty services (eg, Dell, Apple , etc.). + Own and lead technology projects, collaborating...hardware, software, network, and audio/visual systems. + Provide hands-on tier 2 + deskside and remote support… more
- Center For Health Information And Analysis (Boston, MA)
- …of laptops, printers, LAN, and other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any issues that require subject matter ... on the CHIA team. You will join an IT operations team of extremely dedicated and thoughtful support engineers...and Problem Solver: + Ability to analyze and resolve tier 1 and 2 issues, escalating when… more
- GovCIO (Camp Springs, MD)
- …+ Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS ... GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support for our federal customer. This position will be located… more
- New York Times (Washington, DC)
- …perform the role of Technical Support Specialist with a higher skill set: + Provide tier 2 hands-on support to end users throughout the company who are working ... standards. + You will work on projects and day-to-day operations assigned by management. + You will support special...experience in an information technology technical support role + 2 + years of recent experience with Apple … more
- Zones LLC (Minneapolis, MN)
- …focused on margin attainment + Proven new business "Hunter" experienced in working with Tier 1 - 2 Clients. + Active prospecting, demand generation, and ... and utilizing the highest certification levels from key partners, including Microsoft, Apple , Cisco, Lenovo, Adobe, and more, Zones has mastered the science of… more