- Citigroup (Irving, TX)
- …passion in your work, come join us. We'll enable growth and progress together. The Application Development Lead is a senior level position responsible for ... establishing and implementing new or revised application systems and programs in coordination with the Technology...assigned as required. + Lead the design, development , and deployment of IVR solutions including… more
- State of Massachusetts (MA)
- …priorities and schedules resources to meet needs of the business * Manage and lead application development and maintenance projects directly and in a ... *Position Summary* The MassDOT is looking for an* Application Development & Support Supervisor*to join...as - Automatic call distribution (ACD), interactive voice response ( IVR ), Call recordings, Self Service Secure Payment services, Workforce… more
- Humana (Hartford, CT)
- …a part of our caring community and help us put health first** The Channel Development Lead defines the sales product strategy for single or multiple lines of ... business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse...experience + 2 or more years working with telephony IVR or CRM application + 2 or… more
- Bank of America (Chicago, IL)
- …Automation + Influence + Result Orientation + Stakeholder Management + Technical Strategy Development + Application Development + Architecture + Business ... Lead Full Stack Java Engineer - Global Information...the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting… more
- Citigroup (Johnson City, TN)
- **Job Description** The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional ... strategy by considering their application in own job and the business. Recognized technical...+ Manage through implementation, business prioritized projects impacting various IVR applications and platforms across business lines. + Apply… more
- TD Bank (Mount Laurel, NJ)
- …and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our ... Product Owner I is responsible to ensure that a development team (pod) is creating value for the organization...engagement. The Product Owner will be part of the IVR & Integration Services product group, within the Customer… more
- Amazon (Redmond, WA)
- …around the world. We are seeking passionate, talented, and inventive Software Development Engineers with a background in AI, Generative AI (GenAI), Machine Learning, ... and Natural Language Processing (NLP) to lead the delivery of best-in-class automated customer service and...analytics solutions for Kuiper Customer Service. As a Software Development Engineer, you will be responsible for designing and… more
- Kyndryl (New York, NY)
- …to enhance customer engagement and operational efficiency. **Key Responsibilities:** + Lead the delivery of consulting engagements for Digital Workplace technologies ... contact center expertise to drive innovation and transformation. + Design and lead the migration and modernization of on-premises contact center solutions to… more
- Insight Global (Zionsville, IN)
- …Training Act as the primary liaison between business users, IT, and development teams. Present solution concepts, requirements, and business cases to senior ... with advancements in telephony technology, new features, and industry trends. Lead proof-of-concept initiatives to test and validate new technologies and workflows.… more
- WTW (Minneapolis, MN)
- …ongoing technical support to clients and client teams: + Contribute to the development of new tools, processes and solutions to streamline the health care reporting ... requirements + Follow protocols and quality standards in the development and deployment of solutions **People** + Partner and communicate effectively in a team… more