- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques ... + Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork across… more
- AutoZone, Inc. (Memphis, TN)
- Position Summary: The Digital Experience group at AutoZone is looking for a Senior Web Analyst Manger to join our team. This highly collaborative role will help ... will have autonomy and will have responsibility for site analytics serving as a key component of the online...the necessary datapoints and transform into actionable insights. The Senior Web Analyst Manager will also be… more
- DISH Network (Englewood, CO)
- …customer experience. **Job Duties and Responsibilities** **Key Responsibilities:** + Analyze CX data and customer feedback from Customer Care interactions (Phone and ... and create dashboards to track effectiveness of initiatives + Utilize journey analytics tools and techniques to understand and interpret customer journeys across… more
- Concentrix (Arnold, MO)
- Job Title: Senior Analyst Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered...**** We are seeking a highly skilled and motivated Senior Analyst to join our dynamic team.… more
- Concentrix (Little Rock, AR)
- Job Title: Senior Analyst , Strategy Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Guidehouse (Arlington, VA)
- …and support to the Business Function Leads . Analyze system and website customer experience ( CX ) data in Google Analytics 4 (GA4) data and Qualtrics CX ... with quantitative and qualitative data analysis . Experience with UX or CX projects for civilian government agencies . Experience working directly with client… more
- WESCO (Glenview, IL)
- As a Senior Analyst - Business you will...required, 5 years preferred experience driving requirements with UX, CX , and Analytics teams a plus. + ... Strong analytical capabilities to break high level business requirements or unclear customer requirements into specific functional requirements. + Strong understanding of Product Management or Product Owner methodologies, practices, and Product Lifecycle +… more
- PSEG (Newark, NJ)
- …user needs. Analyst will work closely with the Customer Experience ( CX ) Journey Mapping Specialist to ensure customer satisfaction goals are met. **Job ... of the Customer, (VoC) team within PSE&G's Customer Solutions & Support organization. Analyst is responsible for business systems related fields and how they align… more
- Intuit (Mountain View, CA)
- …modeling, product management, or design is strongly preferred. + Deep knowledge of CX measurement and analytics with known methodologies and industry tools (ie ... Overview We are looking to add a Senior Customer Strategy Lead in our Center of...How you will lead + Translates business strategy into CX projects and programs + Monitors customer, competition and… more
- VF Corporation (Denver, CO)
- …recommendations to elevate the digital consumer experience. This role will report into the Sr Manager, Digital Analytics , which sits within the AMER Data & ... **Advanced Digital Data Analyst ** At VF, we strive to foster a... platforms for E-commerce websites, including hands-on experience with CX /UX analytics tools such as Contentsquare, Quantum… more