- Mass Markets (Mesilla, NM)
- …established ourselves as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial ... performance, and process adherence of a team of 15-25 contact tracing representatives. This is a full-time,...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- University of Rochester (Rochester, NY)
- …or department management as needed - - - - - - - Ensure all contact tracing information is logged accurately into the Visitor Management system inclusive of:- ... Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to...patient, date and time of visit - - Visitor contact information for contact tracing … more
- University of Rochester (Rochester, NY)
- …Escalate any non-compliance to DPS or department management as needed Ensure all contact tracing information is logged accurately into the Visitor Management ... Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to...Location of patient, date and time of visit Visitor contact information for contact tracing … more
- University of Rochester (Rochester, NY)
- …any non-compliance to DPS or department management as needed + Ensure all contact tracing information is logged accurately into the Visitor Management system ... Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to...of patient, date and time of visit + Visitor contact information for contact tracing … more
- ERP International (Camp Lejeune, NC)
- …COVID-19 or other pandemic management to include case investigation, reporting and contact tracing . * Assist the Immunization Healthcare specialist providing ... the **Department Public Health Clinic** at the **Naval Medical Center Camp Lejeune, NC.** . Apply online today and...and reporting of all reportable communicable diseases to include contact tracing , collection, cataloging of data and… more
- TEKsystems (Fort Worth, TX)
- …standards and compliance requirements. Skills Customer service, Customer support, Call center , Collection, Help desk support, Troubleshooting, Collections ... Manage a queue of assigned accounts 3. When customer contact is a challenge, perform skip tracing ...Accounts receivable, Collection calls, Customer service oriented, Customer service call center , outbound calls, Data entry, Bilingual,… more
- USAA (San Antonio, TX)
- …transport and Contact Center Voice Infrastructure services in support of Contact Center Call Delivery. This role will be responsible for creating, ... Level, you will be part of a team in Contact Center Technology that is critical in...SIP Networks + 4+ years of experience troubleshooting SIP call flows and working with Packet Tracing … more
- DriveTime (Fort Worth, TX)
- …to pass a drug test and a background check. + Located on-site in our exciting contact center in Fort Worth, TX. **Training** + The first 8 days of training ... while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). + Educate,… more
- PenFed Credit Union (San Antonio, TX)
- …Account Servicing Ownership to work onsite at our San Antonio, Texas service center . This role manages the policy and procedures of post delinquency functions. ... scheduling, dialer campaign performance, contacts per hour, right party contact , roll rates, promises kept and dollars collected. Responsibilities Reasonable… more
- Fiserv (Coral Springs, FL)
- …of experience in collections and/or customer service. + Previous experience working in a call center environment is preferred but not required. **What would be ... with our clients. Your primary role will be to contact clients (either manually or via an automatic dialing...system or database, confirming payment agreements and finalizing each call . + Ensure timely and accurate completion of assigned… more