- Mass Markets (Tampa, FL)
- …ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Call Center Collections Director to join our team and lead our ... outbound collections efforts. As the Outbound Collections Director , you will play a key role in shaping...relevant certifications preferred. + Proven experience in debt collection, call center operations, or financial services management,… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and ... P&C industry and account management. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred. In… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is...sales through the actions of others + Understanding of call center tools and technology used to… more
- Mass Markets (Mesilla, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Beth Israel Lahey Health (Lawrence, MA)
- …(when applicable), and referrals to community resources. **Responsibilities:** + Under the supervision of the Call Center Director , the Call Center ... well as maintaining alignment with the organization's mission. + Works with the Call Center Director to evaluate program outcomes and to ensure culturally… more
- Extra Space Storage (Midvale, UT)
- Job Summary In partnership with the Call Center Director , the Sales Manager will help lead the sales department, oversee daily operations, and ensure ... conversion by focusing on productivity, quality, and customer experience. Performs day-to-day call center team management functions, while focusing on building… more
- Hackensack Meridian Health (Neptune, NJ)
- …for improvement in call center processes, tools, or operations and work with Call Center Director to implement. + Ensures the call center ... includes: + Supervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible for the… more
- City of New York (New York, NY)
- …for the Citywide User Support Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk) Deputy Director will serve as the "front-line" of ... Management System (CHRMS), Remedy and others. The FISA Call Center (FMS/PIP Help Desk) Deputy Director will: - Manage the Call Center day-to-day… more
- Hilton (Coronado, CA)
- The iconic _Hotel del Coronado_ is looking for a ** Director of Reservations and Experiences** to join the team\! Join one of the last surviving wooden Victorian ... shop, and in\-room dining\. **W** **hat will I be doing?** The ** Director of Reservations & Experiences** manages the in\-house reservations department including but… more
- MyFlorida (Tallahassee, FL)
- …the Social Media Manager, Media Services Manager, Audio Visual Team Leader, Budget Analyst, Statewide Call Center Director and other agency staff as and when ... needed. Duties and Responsibilities: + Assist the department's communications director in planning, developing, managing and coordinating communications strategies,… more