- Mass Markets (Savannah, GA)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operations Management is responsible for ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Savannah, GA)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Las Cruces, NM)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Robert Half Technology (Largo, FL)
- …compensation + Maintains professional and technical knowledge by tracking emerging trends in call center operations management ; attending educational ... Robert Half has a brand new opening for a Call Center Director/Manager with a local client...Suite (Outlook, Word, PowerPoint, Excel) + Proven leadership and management skills + Proven experience managing KPI's (metrics related… more
- Mass Markets (Tampa, FL)
- …of Training and Experience + Proven experience in debt collection, call center operations , or financial services management , with a minimum of ... will be responsible for overseeing and managing the collections operations within the call center ...customer experience. + Collaborate with internal stakeholders, including senior management , legal, compliance, and operations teams, to… more
- Mass Markets (Tampa, FL)
- …or relevant certifications preferred. + Proven experience in debt collection, call center operations , or financial services management , with a minimum of ... as a trusted partner in the industry. We are seeking a dynamic and experienced Call Center Collections Director to join our team and lead our outbound… more
- Banner Health (Phoenix, AZ)
- …and technical knowledge by seeking continuous education and researching emerging trends in call center operations management and healthcare relevant ... want to hear from you. Banner is seeking a Call Center Associate Manager for their **Contact...tech support, reservations, physician referral or other specialized contact center operations . Additional related education and/or experience… more
- EMCOR Group (Tempe, AZ)
- …direct management experience of 5 - 10 people within the past 5 years ( call center / operations management experience preferred) + Ability to read, ... Manager **Job Summary:** EMCOR Facilities Services seeks an ** Operations Manager** at the EMCOR Customer Solutions Center...key contributor to the sound execution of our Facilities Management Work Order Management process and works… more
- Mass Markets (Wichita, KS)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... production of direct reports. Supervisors work closely with the Call Center Operations Manager in...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Discover (Riverwoods, IL)
- …or related field. + 4+ years of experience in consumer banking call center operations , project management or operations , or related experience. ... of education 6+ years of experience in consumer banking call center operations , project management or operations , or related experience. **Physical… more