- Mass Markets (Tampa, FL)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Walmart (Bentonville, AR)
- …and lead process improvement and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations ... **What you'll do ** **Position Summary** As an Outsource Operations Manager for Walmart eCommerce, you will...customer care centers 2+ years' experience developing and implementing call center metrics + WFM experience a… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...training be provided pursuant to the requirements of the Call Center operations as outlined in ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...(on or off site) based on needs for effective Call Center operations to include… more
- Bank OZK (Cumming, GA)
- Job Purpose & Scope The Call Center Manager is... assistant manager (s) and call center support staff. Oversees day-to-day operations within ... Customer Care Centers are in alignment. + Monitors day-to-day operations of call center staff...effective customer service communication standards and processes. + Guides call center assistant manager (s) in… more
- Sharecare (Helena, MT)
- …products and services as well as past experience in call center operations . The Center Support Services Manager will demonstrate they are culturally ... everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible...do. **Essential Job Functions:** + Manage day to day operations of Contact Center Support Services teams… more