- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Savannah, GA)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Entergy (West Monroe, LA)
- …Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Call Center , Operations Manager , Compliance, BPO, Customer ... **Job Title:** Director of Call Center Operations **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary/Purpose** The… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- IQVIA (Durham, NC)
- …maximizing the value derived from our products and services. **Primary Responsibilities:** + Oversee call center operations for a large, dedicated team. + ... **Job Overview:** The Senior Program Manager oversees a group of client service professionals...as the direct point of contact with clients for call center operation-related inquiries and projects. +… more
- AssistRx (Orlando, FL)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Atlantis Casino Resort Spa (Reno, NV)
- …Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort Spa ... AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training, consistent and… more
- Walmart (Bentonville, AR)
- …and lead process improvement and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations ... **What you'll do ** **Position Summary** As an Outsource Operations Manager for Walmart eCommerce, you will...customer care centers 2+ years' experience developing and implementing call center metrics + WFM experience a… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more