- Mass Markets (IA)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... support them with your leadership and expertise. As the team coach and leader , you will be...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Mass Markets (Las Cruces, NM)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... The Call Center Sales Manager oversees all aspects of our call center team . As a sales manager, you will ensure an exceptional customer experience… more
- Transdev (Englewood, CO)
- …enforcing policy and procedure, and disciplining employees + Provides hands-on supervision of Call Center Team Leads and Customer Service Representatives + ... Call Center Project Manager Transdev in...handle escalated calls & issues above the level of Team Leads + Attends meetings & conference calls with… more
- MDExam (Miami, FL)
- …not just a manager, you're part of the squad What You Bring: * Experience managing a call center team (sales or customer service background is a plus) * ... We're looking for a Call Center Manager who knows their...real talk. We need someone who can manage a team , write killer call scripts, and keep...to lead with hustle and take our call center to the next level, we… more
- Ortho Sport and Spine Physicians (Atlanta, GA)
- …- Call Center Location: Dupree Department: Customer Service/Retention Reports To: Call Center Leader Position Summary: We are seeking a dedicated and ... customer-focused Retention Specialist to join our Call Center team . In this role, you will be responsible for engaging with customers who are considering… more
- Sallie Mae (New Castle, DE)
- …rates, and drive collector compliance with regulations. **What** **You'll** **Do** + Lead and motivate a team of collection professionals, providing guidance, ... + Creates and maintains a high-quality work environment so team members are motivated to perform at their highest...lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed.… more
- TEKsystems (Melville, NY)
- …time Job Description: We are seeking a dedicated and detail-oriented individual to join our Call Center team . The ideal candidate will be responsible for ... Call Center Representative Location: Melville, NY (onsite...in the area of responsibility. + Must be a team player. Pay and Benefits The pay range for this… more
- TEKsystems (Honolulu, HI)
- …and diffusing angry clients, as needed. + Building lasting relationships with clients and other call center team members based on trust and reliability. Work ... - 5:00 pm, 7 days a week (shifts vary) Call Center hours are 7:00 am-7:00 pm,...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- ITW (Troy, OH)
- …is responsible for tactical day to day work instructions while leading a team of non-exempt employees to provide exceptional customer service by responding to ... order entry and issue resolution through professional phone skills, emails, and team involvement. + Communicate customer requirements to internal customers to ensure… more