- University of Miami (Medley, FL)
- …operational impacts and testing new Epic release functionality as it pertains to contact center management or capacity management functions. + Prepares and ... tree workflows. + Act as a liaison between the service line administration, contact center operations and Information Technology. + Participate in executing test… more
- Robert Half Technology (Plano, TX)
- …Responsibilities * Playing a key role in the Service Operations Contact Center , providing Application and System support . * Handling and updating ... in a timely and efficient manner. * Performing internal and external application and systems troubleshooting and support . * Completing assigned departmental… more
- Central Maine Medical Center (Lewiston, ME)
- …departments and provider services. In this role, the individual will have contact with patients via phone, hospital departments, practice areas, and external ... + Secure and complete inbound scheduling requests + Review clinical orders to support service requests + Initiate outbound calls to complete scheduling requests +… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Fiserv (Marietta, GA)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Associate **What does a successful** ** Contact ... are highly complex in nature and diagnose issues. + Support application , IT hardware and software products....or otherwise participating in the overall hiring process, please contact ###@fiserv.com . Please note our AskHR representatives do… more
- State of Minnesota (St. Paul, MN)
- …service operations. Support iterative rollout processes defined by Contact Center Managers, ensuring smooth transitions, effective communication, and ... **Working Title: Contact Center Supervisor** **Job Class: State...who needs assistance or cannot access the online job application system, please contact the job information… more
- Peckham, Inc. (Grand Rapids, MI)
- …application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center Manager ... analytical review and direction to the operations team and members of the Contact Center . This position is accountable for communicating operational standards,… more
- Zoom (CO)
- What to Expect We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a critical ... focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space....on your calendar. We look forward to receiving your application ! Anticipated Position Close Date: 04/22/25 Ways of WorkingOur… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... considered for this position, you must complete a full application on our company careers page, including screening questions... support , inside sales, back-office, chat, or administrative support in a contact center … more
- BlueCross BlueShield of North Carolina (NC)
- **Job Description** We are looking for an experienced Contact Center Sr. Business System Analyst to join our already skilled team of experts. You will have a ... engineering of various and complex aspects of both physical and cloud hosted Contact Center solutions and supporting infrastructures. Using your experience, you… more