- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of ... make an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate technologies within the Five9 Contact… more
- Rush University Medical Center (Chicago, IL)
- …similar UCaaS solutions. + 10 years relevant experience supporting Cisco Contact Center ; creating and maintaining call - routing scripts. + 10 years ... infrastructure and end points. + Identify and troubleshoot VoIP call - routing and voice quality issues and recommend...relevant experience supporting Calabrio suite of product or similar contact center management platforms. + 10 years… more
- Amazon (Seattle, WA)
- …with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments. - * 4+ years experience developing engineering, ... resolve large-scale networking events. * Operate and troubleshoot network routing , interconnectivity, platforms, performance, and configurations issues; including necessary… more
- Prime Therapeutics (Boise, ID)
- …future infrastructure architecture and support strategy. + Design, engineer, and support data center , performance hub, and cloud routing + Collaborate with other ... drives every decision we make. **Job Posting Title** Sr. Network Engineer - Routing Remote **Job Description** The Systems Engineer Senior IT is responsible for… more
- Amazon (Seattle, WA)
- …large-scale networking events. * Operate and troubleshoot network routing , interconnectivity, platforms, performance, and configurations issues; including necessary ... the life * Work in a 24x7 team on call rotation, with ability to drive into workplace for...alertness and attention to detail. * Travel to data center /network sites and Amazon/customer offices as needed. About the… more
- Stanford Health Care (Newark, CA)
- …efficiency and productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions ... to the development and implementation of contact center strategies and initiatives to optimize call routing , reduce wait times, and improve overall… more
- Tractor Supply Company (Brentwood, TN)
- …Contact Center concepts and practices, including: use of systems, call routing , contact channels, types of customer transactions/interactions, ... Manager, Learning & Performance ( Call Center ) **Overall Job Summary** This...learning and performance needs of frontline CSC Management and Contact Center representatives; recommend appropriate learning and… more
- Insight Global (Cincinnati, OH)
- Job Description An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team for a 6 month contract to hire position. These ... Inquires may be received via telephone calls delivered through call routing technology or through digital channels...seated the majority of the day taking calls - Call center experience null We are a… more
- American Electric Power (Columbus, OH)
- …be onsite 5 days a week beginning June 2nd, 2025. AEP Energy is seeking an experienced Contact Center Manager to lead and transform our contact center ... experience, improve operational efficiency, and achieve business objectives. The Contact Center Manager will serve as a...Implement and maintain technology solutions such as IVR systems, call routing , and workforce management tools. +… more
- CACI International (Washington, DC)
- …Center Operator for the Department of Homeland Security (DHS) Contact Center . Responsible for responding to and routing public and customer inquiries. ... Contact Center Operator (SCA) - Evening/Weekend...customers with the organization's service and product information. + Routing requests including; forms, and formal requirements requested by… more