- M&T Bank (Williamsville, NY)
- … improvement initiatives through the use of measurements, analysis and discussion of contact center data and process alternatives to arrive at viable ... **Overview:** Responsible for leading significant process improvement projects and initiatives for...+ Communicate process re-engineering efforts to senior contact center managers through formal and informal… more
- Robert Half Office Team (Newark, CA)
- …skills, including the use of specialized contact center software * Experience with process improvement in a contact center setting * Ability to ... Description We are offering a contract to permanent employment opportunity for a Contact Center Assistant Manager in Newark, California. This role is within the… more
- St. Catherine's Center for Children (Albany, NY)
- ASSOCIATE EXECUTIVE DIRECTOR OF CONTINUOUS QUALITY IMPROVEMENT Program : Administration Type: Full-time/ Exempt Pay Range: $83,000 - $93,000 (yearly) Location: ... Friday, 8:30am - 4:30pm w/ flexibility as needed Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer… more
- US Tech Solutions (Canton, MA)
- …Stay abreast of industry trends and best practices in business analysis and process improvement . + Other duties as assigned **Experience:** + Required (minimum): ... the ability to present insights to non-technical stakeholders. + Knowledge of contact center metrics, workflows, and operational challenges. + Exceptional… more
- Bon Secours Mercy Health (Portsmouth, VA)
- …with leadership to identify high risk areas + Participates in performance/ process improvement activities utilizing data analytics to achieve organizational ... + Utilizes change management principles to guide performance and process improvement . This document is not an...a reasonable accommodation as part of the employment selection process , please contact The Talent Acquisition Team… more
- Walmart (Bentonville, AR)
- …of the contact center ; integrating operational strategies into an overall contact center strategy; overseeing the process to ensure customer service ... position is responsible for developing and overseeing the company's third- party contact center vendor relationships, ensuring the efficient delivery of… more
- Travel + Leisure Co. (Orlando, FL)
- …efficient and effective processes to get things done, with a focus on continuous improvement and Contact Center advance tools + Self-Development: Actively ... inspiration into exceptional experiences for millions of travelers worldwide. The ** Contact Center Optimization Manager** is responsible for developing and… more
- Peckham, Inc. (Grand Rapids, MI)
- …your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center Manager ... direction to the operations team and members of the Contact Center . This position is accountable for...short-term objectives + Assist in the development of call center best practices and opportunities for improvement … more
- Mass Markets (Mesilla, NM)
- …exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer ... in the industry. We are looking for experienced call center contact tracing supervisors to support commercial...in this are responsible for the attendance, performance, and process adherence of a team of 15-25 contact… more
- Rush University Medical Center (Chicago, IL)
- …**Practice-based Learning and Improvement ** 11. Leads or participates in interdisciplinary process improvement projects. 12. Participates and or acts as lead ... **Job Description** **Location:** Chicago, IL **Hospital:** Rush University Medical Center **Department:** GOH-RUSH Donor Care Center **Work Type:** Full Time… more