- Cardinal Health (Olympia, WA)
- …and enhancements of existing applications. This role will serve as the Technical Lead for the Contact Center Technologies group, encompassing Genesys and ... responsibility will be to optimize the integration of these technologies within the Contact Center environment, while also architecting the future IT roadmap,… more
- OVHcloud (Warrenton, VA)
- Job Summary The Technical Lead provides hands-on technical oversight and expertise to the DC IT Operations team. This role serves as the primary escalation ... Team to ensure timely deployment of new racks. + Lead DC IT Operations team members and assist with...provide training/coaching to other technicians. + Act as the technical point of contact between DC IT… more
- State of Georgia (Fulton County, GA)
- …transition and implementation of the 877ALLGAKIDS Family Support Call Center into the DECAL Contact Center . The Lead Specialist will also be part of a ... providers. The Lead Specialist also uses the Contact Center System to provide support to...questions unrelated to Quality Rated child care. o Providing technical assistance to families with limited computer skills. .… more
- Kyndryl (New York, NY)
- …communities. **The Role** We are seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal ... lead the migration and modernization of on-premises contact center solutions to cloud-based platforms. +...experience in IT Support Services, Service Desk modernization, and Contact Center modernization. + Deep technical… more
- State of Colorado (Denver, CO)
- FAMLI Contact Center Supervisor Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4813926) Apply FAMLI Contact Center Supervisor ... Family and Medical Leave Insurance division. Is assigned to the FAMLI Customer Contact Center . This role is the first-line supervisor who exercises independent… more
- State of Colorado (Colorado Springs, CO)
- … - Colorado Springs Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4772603) Apply Lead Mid Level Provider - Spring Creek Youth Services ... Lead Mid Level Provider - Spring Creek Youth Services Center... Center - Colorado Springs Salary $103,452.00 Annually Location Colorado Springs, CO Job Type… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service… more
- Amazon (Washington, DC)
- …infrastructure expansion projects in support of US Government customers. The Senior Technical Infrastructure Program Manager will lead cross-functional and ... world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and...scale, this job is for you! Key job responsibilities Technical Infrastructure Program Managers lead a matrixed… more
- Rush University Medical Center (Chicago, IL)
- …Webex or similar UCaaS solutions. + 10 years relevant experience supporting Cisco Contact Center ; creating and maintaining call-routing scripts. + 10 years ... the critical issues escalated by UC Operations team. + Lead the technical delivery of projects, including...relevant experience supporting Calabrio suite of product or similar contact center management platforms. + 10 years… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more