- Charles Schwab (Phoenix, AZ)
- …"challenge the status quo" and transform the finance industry together. The Contact Center Technology Production Support Engineer will be a key member of ... which is responsible for production support and maintenance of the Contact Center Technology used to deliver industry leading service to Schwab clients.… more
- CVS Health (Buffalo Grove, IL)
- … applications. The Senior Manager of Contact Center Technologies Support will also stay current with technology trends and leadership practices for ... CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to...in the organization + Continuous learner well informed on technology trends and methodologies **Education** + Bachelor's degree or… more
- Travelers Insurance Company (Hartford, CT)
- …Do?** + Architecture responsibility within a major segment of Technology Architecture in support of the Contact Center Modernization + Works with the ... you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided...you to: * Apply your broad Contact Center architecture experience by helping to support … more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- University of Miami (Medley, FL)
- …decision tree workflows. + Act as a liaison between the service line administration, contact center operations and Information Technology . + Participate in ... support to other team members, Operations or Information Technology to ensure quality delivery of designed workflow. +...testing new Epic release functionality as it pertains to contact center management or capacity management functions.… more
- Lilly (Indianapolis, IN)
- …Additional Skills/Preferences: + Experience in pharmaceutical or healthcare industry + Experience in contact center support + Vendor management experience + ... implement US customer support program processes and technology + Responsible for reviewing various Contact ...and technology + Responsible for reviewing various Contact Center metric reports to ensure proper… more
- UCLA Health (Los Angeles, CA)
- …of communications technology and architecture for UCLA Health's Enterprise Contact Center , including the design, planning, assessment, and implementation of ... day-to-day support of the 24 x 7 contact center production environment. This is a...large network enterprise environment with PCCE and Unified Communications technology , and with hands on network design/ support … more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- **Overview** BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT (BAMCIT): Bowhead seeks individuals to network with relative to a ... potential opportunity supporting the Geographic Service Providers (GSP) Brooke Army Medical Center (BAMC) IT Support Services directorate located in San Antonio,… more
- State of Colorado (Denver, CO)
- …job and provide timely, constructive coaching, support and feedback + Customer contact center quality assurance and data analysis skills for reporting and to ... FAMLI Contact Center Supervisor Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4813926) Apply...and evaluating employee performance of CCC agents with the support of the CCC Manager. This position manages productivity,… more
- Mass Markets (Tampa, FL)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales... support , inside sales, back-office, chat, or administrative support in a contact center … more