- US Bank (Fargo, ND)
- …unauthorized, disputed, or erroneous account activity. Primary scope may include credit /debit/pre-paid card , digital, ACH, or checking transactions. Ensures ... four wall investigations, validations, general transaction processing, issuing provisional/final credit , reversing fees and interest, sending customer facing communications,… more
- Discover (Riverwoods, IL)
- …financial future with Discover. **Job Description:** **What You'll Do ** The US Credit Card Billing Disputes Product Owner will be responsible for enhancing ... high-scale service experience including but not limited to transaction disputes and fraud case management + Experience directly managing products across Payments… more
- Banc of California (San Diego, CA)
- …and appropriate resolution to the business units. + Prepares in-depth fraud case investigation narratives, which support: Suspicious Incident Reporting, ... fraud within the Bank, including, but not limited to: check, deposit, new account, card issuing (debit and credit ), ACH receipt, ACH origination, card … more
- First National Bank of Omaha (NE)
- …answer and/or ask questions regarding their disputed transactions on both Debit and Credit Card accounts. + Meet customer's needs by recognizing different ... fraudulent transactions. + Make outbound contact with customers. + Create fraud and dispute case files to continuously meet or exceed department standards of… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …services, and/or other related industries preferred * Knowledge of check, ACH, wire, debit/ credit card , and other payment channels operating rules preferred * ... most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined… more
- Discover (Phoenix, AZ)
- …weekends as assigned. **What You'll Do** + Processes late and trailing transactions on fraud status accounts and processes zero fraud loss cases. + Updates ... information from merchant receipts to the case information screen. + Takes both inbound and outbound...a low amount of analytical work. Contact is with card member or third party. + Process and document… more
- Capital One (Mclean, VA)
- …As the Product Manager of Fiducia, Capital One's authentication decision engine for our credit card customers, you'll lead a critical product that protects our ... Manager, Product Management - Customer Services & Strategy (US Card ) Product Management at Capital One is a booming,...Strategy team has several openings within the **Recoveries Product,** ** Case Automation Platform and Fraud Product** spaces:… more
- First Horizon Bank (Knoxville, TN)
- …the primary point of contact for consumer and small business credit and debit card customers throughout the process of fraud and dispute claims. Card ... policies, procedures, regulatory and risk requirements as related to the Card and/or Zelle electronic transactions. Incumbents are responsible to provide quality,… more
- USAA (Phoenix, AZ)
- …direct supervision, completes reasonable investigations of the most sophisticated Fraud and Non- Fraud Credit Card , Debit Card and Deposit ... the results of a reasonable investigation within the appropriate case management system. + May work control or exception...or exception functions associated with Fraud and Non- Fraud Credit Card , Debit … more
- Guidehouse (Richardson, TX)
- …, as it appears in transactional data. + Transaction analysis skills related to credit card and consumer savings account activity. + Experience composing and ... will include, but are not limited to: + Performing Fraud alert/ case reviews, seeking to mitigate risks...procedures, and vendor systems. + US Citizenship or Green Card required **What Would Be Nice To Have** **:**… more