- Amentum (Hanover, MD)
- …ideas from inception to deployment. **Day to Day Tasks:** + Participate in customer engagement and outreach activities working with stakeholders across contract ... organizations for product development as well as collaboration toward a comprehensive customer engagement strategy + Work with mission stakeholders to define… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...of applications. CET is looking for a Software Development Engineer (SDE) to work on a multi-year, large-scale, enterprise… more
- Amazon (Austin, TX)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...of applications. CET is looking for a Software Development Engineer (SDE) to work on a multi-year, large-scale, enterprise… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and ... results-oriented, data-driven, innovative, and passionate about creating new comprehensive customer engagement services/solutions. Key job responsibilities As a… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and ... for metric monitoring and ensuring high-quality outcomes. - Deliver unparalleled customer service experiences by leveraging next-generation engineering systems ,… more
- Amazon (Seattle, WA)
- Description Customer Engagement Technologies (CET) team builds software for a new Customer Relations Management (CRM) software for Amazon Customer ... results-oriented, data driven, innovative and passionate at creating new comprehensive customer engagement services/solutions. You'll work on cool technologies… more
- Amazon (Seattle, WA)
- Description Contact Handling Experience (CHEX) team within Customer Engagement Technology (CET) focuses on building scalable platforms, robust architecture, and ... customer service. We're looking for a Software Development Engineer (SDE) to join the CET team within Amazon...(design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one… more
- Amazon (Santa Clara, CA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems . We develop… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems . We develop… more
- Amazon (Seattle, WA)
- …an impact on a global scale, please apply! About the team The mission of the Customer Engagement Technologies (CET) team within Customer Service is to create ... We own the framework that all retail business builds their customer service experiences on. Our systems are used by thousands of Customer Service Associate… more