- Merck (North Wales, PA)
- **Job Description** As the Portfolio Patient Adherence Customer Experience ( CX ) Strategist , you will be responsible for driving customer -centric ... portfolio HCP lead for a cohesive customer centric strategy. ** Customer Experience ( CX ) & Implementation Innovation:** + Identify opportunities for… more
- ManpowerGroup (Gladstone, NJ)
- …**Location: Remote** **Rate: $65/hr.on W2** **ROLE SUMMARY** The Senior Manager, CX Strategist supports the creation and execution of customer experience ... expect demonstrable experience in achieving results via customer experience frameworks, including problem framing, landscape...+ Leverage AI to accelerate delivery and scale of CX opportunities + Help to define Objectives / Key… more
- Amazon (Atlanta, GA)
- …is responsible for the Private Pricing Program. Within GDSP, the AWS Private Pricing Customer Experience ( CX ) team's vision is to ensure a bar-raising ... Customer experience across the Private Pricing (PP) program, leading to...program, leading to scale and growth. The Private Pricing CX team is seeking an experienced Marketing Strategist… more
- M&T Bank (Buffalo, NY)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change ... experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key… more
- CIBC (New York, NY)
- …**Employment Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Ensure Compliance, Group Problem ... (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a Senior Wealth Strategist , you are responsible for supporting and working closely with… more
- CIBC (San Francisco, CA)
- …Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Client Service, Customer Experience ( CX ), Financial Advising, Investment Planning, ... CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a Financial Planning Strategist , you will be responsible for supporting and working… more
- Brunswick (Fond Du Lac, WI)
- …in a relevant field or equivalent practical experience + Previous experience with consumer journeys, customer segmentation and persona development Preferred ... you will lead cross-platform collaboration with Category Managers, Sales Team, Marketing, CX , and Senior Leaders to drive developing and executing strategies for the… more
- The Hartford (Hartford, CT)
- …Director of Customer Experience Management and Voice of Customer (Director of Claims CX ) is responsible for collaboratively identifying opportunities ... Director Customer Experience - MQ06CE We're determined...the ownership and the management of appropriate voice of customer (VoC) platforms. The Director of CX cultivates… more
- Sanofi Group (Cambridge, MA)
- …of changes in the industry, constantly learn and grow as a CX Strategist + Embody excellence in consumer experience at all level and influence product ... plus + 7+ years of hands-on CX /UX strategist at a large global enterprise experience ,...experience strategy based on user research, human factors, customer feedback and market data + Embody a strong… more
- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... teams under a shared vision. REQUIRED QUALIFICATIONS + 20+ years of progressive leadership experience in the call center, BPO, or CX industry, with 10+ years… more