- S&P Global (Houston, TX)
- …the Customer Experience team is at the forefront of that transformation. As a Customer Journey Designer , you will have the opportunity to shape and ... and Impact:** + Design and present comprehensive journey maps, partnering with the Customer Intelligence...techniques to visualize front-end and back-end processes underlying each customer journey + Conduct regular workshops with… more
- DISH Network (Littleton, CO)
- …push notifications), with a primary focus on delivering a seamless and impactful digital customer journey . By enhancing the overall customer experience, this ... IT) to define and implement enhancements to the digital customer journey + Partner with business stakeholders...+ Work closely with UX/UI teams to ensure the design and functionality of digital experiences meet customer… more
- Travelers Insurance Company (St. Paul, MN)
- …team members + Communicate customer experiences through narratives, customer journey maps and service blueprints throughout the design process + Promote ... Senior Lead, you will play a pivotal role supporting customer journey and transformation projects and in...design thinking approach to improve experiences and ensure customer satisfaction at every touchpoint + Plan and successfully… more
- Travelers Insurance Company (Hartford, CT)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... to build and transform world class customer experiences across Travelers and drive measurable results by...our customers, employees, and business partners. As a Director, Journey Analytics, you will lead complex analyses to quantify… more
- IHG (Atlanta, GA)
- …design system. + Develop interaction flows and solutions that consider the complete customer journey across mobile, web, and other digital platforms. + Drive ... customer needs, we're constantly improving the hotel digital journey . Join us in working with research, product, and... acquisition, and improve retention. We're looking for a designer passionate about user-centered design , with a… more
- Intuit (Atlanta, GA)
- …Voice of the Customer , Partner, Expert and Employee - across the end-to-end customer journey + Synthesizes customer needs, delighters and pain points, ... a very strong pulse on the metrics driving the business + Customer champion with a design mindset and demonstrated strengths in product management or experience … more
- Insight Global (New York, NY)
- …& Google Suite Experience designing technical and/or business web applications Experience with Customer Journey experience specific to Shopping A portfolio of UX ... Job Description We are looking for a UX Designer for our large telecom client specific to...for our large telecom client specific to Retail Shopping Customer Journeys. Investigating user experience design requirements… more
- Qualtrics (Provo, UT)
- …+ Data-Driven: You leverage analytics to identify optimization opportunities throughout the customer journey . + Creative Problem Solver: You adapt and innovate ... to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than...of varied market needs. + Develop your skills in customer journey mapping and lifecycle optimization. **Things… more
- BD (Becton, Dickinson and Company) (Covington, GA)
- …and customer satisfaction + Monitors and reports on analytics across the customer journey to ensure business health + Collaborates with marketing team ... takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of...sales operation with full visibility and management of end-to-end customer journey and KPI + Has effectively… more
- Northramp LLC (Rockville, MD)
- …growth and improve the customer journey . Key Responsibilities: + Customer Experience Strategy and Design : + + Develop and implement CX strategies ... principles into business processes and services. + Facilitate workshops to design and refine customer personas, journey maps, and engagement strategies. + … more