- Fifth Third Bank, NA (Grand Rapids, MI)
- …dust, noise, temperature and the like. + Extended viewing of a CRT screen. #LI-TY1 Customer Solutions ( Collections ) Business Analyst Manager LOCATION -- ... primary liaison between Operations, IT and all lines of business (LOB) for business initiatives large in...and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite,… more
- Mass Markets (Tampa, FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, ... standards, call handling techniques, and negotiation strategies. + Ensure that collections agents deliver exceptional customer service, handling inquiries,… more
- Mass Markets (Tampa, FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, ... + Monitor and analyze key performance metrics and trends related to collections performance, call volumes, recovery rates, and customer satisfaction. +… more
- Mass Markets (Tampa, FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, ... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer … more
- Choice Hotels (North Bethesda, MD)
- …collection calls, challenge resolution, customer service issues + Address escalated customer collections issues + Maintain notes of collection activities in ... lodging franchisors, has an exciting new opportunity as our Collections Analyst in the Collections Department. The...to collect past due balances and discuss reasons and solutions for non-payment of accounts. Are you self-motivated with… more
- Choice Hotels (North Bethesda, MD)
- …largest lodging franchisors, has an exciting new opportunity as our Accounts Receivable/ Collections Manager in the Collections Department. The Collections ... member of our team, you will manage the day-to-day activities of the Collections Department, identifying opportunities to improve processes & collections . You… more
- Confluent (Nashville, TN)
- …on reducing Days Sales Outstanding (DSO), minimizing outstanding balances, and balancing customer experience with business objectives. The ideal candidate is a ... collections , reducing DSO, and minimizing outstanding balances. + Customer Relations: Manage escalated inquiries and billing disputes while maintaining strong… more
- Allied Universal (White Plains, NY)
- …of all levels, this position is a great way to learn Allied Universal's business and apply the acquired knowledge to future roles within the organization. The ... Manager, Project Management & Collections , supports operations within their respective region(s) in all...+ Identify the underlying issues for each past due customer + Identify issues within AUS control and engage… more
- NCR VOYIX (Atlanta, GA)
- …Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered ... stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and… more
- Shape Technologies Group (Kent, WA)
- …: + High School degree + A minimum of one year's experience working in customer service, collections or accounting. + **Preferred** : + A bachelor's degree in ... devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. The Flow...the industry bar. Our world is fast paced, and customer focused. With principles, performance and an authentic passion… more