- Lumen (Frankfort, KY)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Carson City, NV)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Caris Life Sciences (Phoenix, AZ)
- **Position** **Summary** A Customer Success Advocate (CSA) answers incoming customer phone calls and follows company policies to solve customer ... may help solve more complicated questions. The CSA provides the service necessary for customer needs to be met. As the first point of contact for many customers'… more
- Modernizing Medicine (Boca Raton, FL)
- …Serve as an escalation point for issues that impact the customer 's success . + Advocate customer needs/issues cross-departmentally. + Maintain regular ... the US. ModMed (https://www.modmed.com/company/) is hiring a driven Senior Customer Success Manager to join our positive,...business. This is an exciting opportunity to understand their customer 's business goals and advocate on their… more
- ServiceNow, Inc. (Austin, TX)
- …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You ... Success Plays in the Success Platform + Promote ServiceNow customer success stories and processes + Ensure that customers obtain the maximum value from… more
- ActivTrak (Austin, TX)
- …Maintain and improve internal documentation, playbooks, and templates to scale the digital-first customer success experience. + Advocate for customers by ... We're looking for a Customer Success Manager (CSM) to manage and grow our MME customer base. As a CSM, you will be responsible for building strong… more
- House of Blues (Beverly Hills, CA)
- …QBRs, and optimize the ongoing client relationships. Agile, operational, and versatile, the Sr. Customer Success Manager is an advocate for their clients' ... please read on! THE JOB Live Nation Entertainment's Media & Sponsorship Sr. Customer Success Managers pivot between Client Management (external) and Business… more
- SolomonEdwards (CA)
- …a loan officer. Essential Duties: * Operate in a Call Center environment as a customer success advocate . * Answer high-volume, inbound calls or texts from ... Customer Experience Specialist I California ,USA About Us...Pasadena, CA Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage… more
- MongoDB (New York, NY)
- …and in-product, reaching B2B users at critical moments in their journey. You are obsessed with customer success and advocate for our users as much as you ... with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success , Product Marketing, and Developer Relations. We… more
- LinkedIn (Mountain View, CA)
- …align objectives, plan development, prioritize features, and execute with precision. . Champion Customer Success : Advocate for customer outcomes, ... ensuring that solutions deliver measurable ROI and tangible business benefits. . Architect and Build Distributed Systems: Design and develop distributed applications, making architectural decisions that balance synchronous and asynchronous design patterns.… more