- J&J Family of Companies (Horsham, PA)
- …We are searching for the best talent for the **Associate Director of Call Center Operations CAR-T** , located in Horsham, PA. Our expertise ... ensure seamless patient support delivery. As the ** Associate Director of Call Center Operations CAR-T** , you will focus on enhancing patient and care… more
- Entergy (West Monroe, LA)
- **Job Title:** Director of Call Center Operations **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary/Purpose** The ... Director of Call Center Operations is responsible for assisting in the development and execution of the overall Contact Center delivery strategy,… more
- AssistRx (Orlando, FL)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Entergy (Little Rock, AR)
- …ensure a consistent experience across the channels. This role will partner closely with the Call Center Operations director to deliver an omni-channel ... **Job Title:** Director of Digital Operations **Work Place...role will partner with the Vice President of Contact Center Operations to drive enhanced customer experience… more
- J&J Family of Companies (Titusville, NJ)
- … Center experiences for patients & customers. Their day-to-day responsibilities include: + ** Call Center Operations & Strategy** : Define Call ... Description:** J&J Innovative Medicine is recruiting for an Associate Director , Call Center Strategy, located...across the portfolio. Lead the standardization and optimization of Call Center operations , drive scaling… more
- J&J Family of Companies (Titusville, NJ)
- …of experiences across several of these domains is preferred): Patient access, call center operations , healthcare patient experience, reimbursement strategy ... of America **Job Description:** J&J Innovative Medicine is recruiting for an Associate Director , Call Center Innovation, located in Titusville, New Jersey.… more
- Mass Markets (Tampa, FL)
- …master's degree or relevant certifications preferred. + Proven experience in debt collection, call center operations , or financial services management, with ... ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Call Center Collections Director to join our team and lead our… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Director ...of contact for our P&C clients and the MCI operations and shared services team. Key Responsibilities: + Develop… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more