- Live Nation (Minneapolis, MN)
- …talents as we Create Once in a Lifetime Experiences for our Fans. The Role: The Guest Service Manager is responsible for the overall management of all guest ... Functions: . Interviews, selects, trains, supervises, counsels and disciplines guest services staff to ensure maximum ...resolve guest 's problems. . Keep record of guest service interactions or transaction, recording details… more
- House of Blues (Minneapolis, MN)
- …details and managing breaks. * Follow up with Security and Guest Services teams to ensure that service standards are met * Perform opening/running/closing ... guest concerns and complaints regarding security and customer service -related situations * Lead staff, ongoing staff training, staff positioning, ensuring… more
- House of Blues (Minneapolis, MN)
- …needs + Suggestively sell beverages and menu items; take orders + Answer guest questions, make recommendations, up-sell liquors + Communicate drink orders to bar ... all standard operating procedures + Request identification from any guest who appears to be under 30 years of...under 30 years of age + Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB… more
- House of Blues (Minneapolis, MN)
- …bar log + Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the ... attention of a manager + Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB...Perform Opening/Running/Closing duties according to HOB policy + Prepare guest checks (on point of sales terminal) and process… more
- Stanford University (Stanford, CA)
- …the passion of our nearly 900 student-athletes competing across 36 intercollegiate varsity teams. It resonates in our unwavering support for the university's ... and Learning Center to ensure the highest level of service to members, constituents, and guests. **Responsibilities:** + Managing...and servicing all constituent groups. + Analyzing patron and guest needs to help develop and recommend new internal… more