- TEKsystems (Lansing, MI)
- Top Skills' Details + Day-to-day management of the client services team, including the Help Desk and Application Teams. + Escalate help desk tickets ... work order completion assigned to staff members. + Overall responsibility for help desk activities. + Responsible for the completion of projects. + Duties… more
- NuAxis Innovations (Washington, DC)
- ** Desktop Support Manager ** Location **Washington, DC** \# of...experience in an enterprise call center - help desk - service desk - desktop ... NOW! We are currently seeking a talented and motivated ** Desktop Support Manager ** for a Full-Time position....Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- University of Maine System (Portland, ME)
- … support, and security including methodologies used in these areas. * Familiarity with help desk ticketing systems and best practices for delivering IT support ... The University of Maine System (UMS) is looking for a Desktop Services Manager to oversee and elevate the daily operations of the University of Southern Maine's… more
- ROUSH (Livonia, MI)
- …Oversight of daily work assignments of Desktop Technicians and Help desk personnel. Provide IT Operations Manager with feedback on the performance of the ... responsibilities which include the oversight of the daily operations of the Help desk and the Desktop Technicians. Management of assigned computer issues… more
- LifeCenter Northwest (Bellevue, WA)
- …department to resolve issues. + Documents resolutions for future reference via help desk ticketing system. + Performs hardware installations, maintenance, and ... CompTIA A+) may be substituted for academic requirements. + Two years network administration/ help desk experience is required. + This position requires on call… more
- Resurgent Capital Services (Cincinnati, OH)
- …security policies and guidelines Educational Requirements: + High School Diploma required + Help Desk Institute (HDI) Desktop Support Center Analyst, ... in Mason, Ohio. Summary: Provide support for the local desktop environment by creating, triaging, escalating or completing requests...certification(s) to self-dispatch parts and request technical support + Help Desk Phone support as needed +… more
- TEKsystems (Greenfield, IN)
- …Services Manager or Director of Technical Services and Information Services. * Use help desk solution to record, track and document the service desk ... Essential Functions * Assisting in providing Level II Support via phone, e-mail, desk -side, and remote desktop . * Escalate problems (when required) to the… more
- TEKsystems (Elmhurst, IL)
- …the network system (25%), management of NOC equipment (10%), and providing help desk /technical support to end users including configuring/building equipment ... end user applications and equipment: - Address and resolve " Help Desk " inquiries Provide technical hardware, software,...needed Forward more complex end user problems to IT Manager * IP Phone questions and support * Computer… more
- Leidos (Norfolk, VA)
- …+ Experience with Microsoft Windows OS, version 10 + Experience with HP Service Manager , Remedy, or similar Service/ Help Desk ticket management software + ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Leidos (Patuxent River, MD)
- …+ Experience with Microsoft Windows OS, version 10 + Experience with HP Service Manager , Remedy, or similar Service/ Help Desk ticket management software + ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more