- TAD PGS, Inc. (Fulton, MD)
- …Clearance.** **Work site is 100% Onsite in Laurel, MD** We are seeking an IT Help Desk Agent to help us support the information technology needs of ... We have an outstanding Contract position for aJunior IT Help Desk Agentto join a leading Company...Provide support for account administration requests via the Service Desk ticketing tool, phone, email, live agent … more
- General Dynamics Information Technology (New Orleans, LA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,IT ... a meaningful part of improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team to support the Department of the Navy… more
- General Dynamics Information Technology (North Charleston, SC)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information ... seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals. Employees in this role will serve as the first point… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve knowledge, skills ... and performance and is receptive to constructive criticism. + Other supporting duties, as directed. + Willingness to work overtime and varying hours as required. **Minimum Qualifications** + AS or BS degree in computerinformation systems or related field. +… more
- Leidos (Edgewood, MD)
- …+ Hands-on Experience with PC Applications- M365 + Experience as a customer service/ help desk agent + Experience in call-taking + Experience ... **Description** Leidos National Security Sector currently has an opening for a Help Desk Specialist to work in our Edgewood, MD office. This is an exciting… more
- TEKsystems (Bartlesville, OK)
- Our Client is seeking a Help Desk Agent that will provide professional and courteous customer service to the Client's Business regarding their Network ... to the role. Requirements Include: - 1 or more years of Information Systems Help Desk / Support experience - High School Diploma or GED equivalent - Willing and… more
- Cisco (Austin, TX)
- …Your Impact Create and maintain solutions that provide resolution to user issues, optimized help desk agent instructions for advising Cisconians, and content ... if a sufficient number of applications are received. Meet the Team Join the Help @Cisco IT Knowledge Management team, based in our Austin, Texas office, in delivering… more
- Watauga Hospitality Associates (Boone, NC)
- Front Desk Agent General Overview The Front...cleanliness and attention to detail. Must be willing to help the team as required. Must be friendly, outgoing, ... Diploma or GED (required). * Reliable transportation. * Previous front desk experience (highly preferred). * Experience using Windows-based software, including… more
- Epsilon, Inc (Greenville, SC)
- **Service Desk Agent I** **Who is Epsilon:**...perform Tier I and Tier II information technology related help desk duties through phone and email ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more