- The Institute for Family Health (New York, NY)
- HELPDESK ANALYST II Job Details Level Experienced Job Location 2006 Madison Avenue Business Office - New York, NY Position Type Full Time Education Level 4 Year ... support of the Institute for Family Health technology, working in a traditional Helpdesk capacity. This position requires that the candidate have the ability to… more
- Insight Global (Richmond, VA)
- Job Description Insight Global seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk . This individual will be ... created and assigned to Helpdesk analysts as needed. The Helpdesk Analyst will possess excellent communication and customer service skills displayed though… more
- Stellar Innovations (Arlington, VA)
- 00617-25 IRSS Helpdesk Analyst - SECRET Security Clearance At Stellar, our mission is to provide customers with innovative solutions designed to help them grow ... for you! SIS has an exciting and rare opportunity for a temporary IRSS Helpdesk Analyst to provide software application support to the Air Force Onsite at the… more
- Citigroup (Tampa, FL)
- The Reporting and Helpdesk Analyst role will sit in the Office of Fair Lending and Privacy and be responsible for reporting and providing helpdesk support ... and tools as appropriate. + Provide support by answering queries from the helpdesk and providing user training on tool functionalities. Determine and advise the… more
- City of New York (New York, NY)
- …and communities. The Department of Youth and Community Development is seeking to hire a Helpdesk Analyst in the Agency Payment Unit (APU). Under the guidance of ... the Deputy Director of APU, the Analyst will be responsible for reviewing and routing incidents...submitted via DYCD ServiceNow for all financial inquires. The analyst will provide technical assistance (TA) to Health and… more
- Graphic Packaging International, LLC (West Monroe, LA)
- Senior Helpdesk Analyst Requisition ID: 8733 Location: West Monroe, LA, US, 71294 Department: Information Technology Travel: Up to 25% **If you are a GPI ... World of Difference. Made Possible.** **Mission Summary:** The Information Technology Sr Analyst will support existing and new systems for the Information Technology… more
- BayCare Health System (Tampa, FL)
- …member be working remotely?** Hybrid Equal Opportunity Employer Veterans/Disabled **Position** Helpdesk Analyst **Location** Tampa:BayCare Data Center | Business ... and Administrative | Part Time **Req ID** null more
- University of Utah (Salt Lake City, UT)
- …**Job Title** Technical Support Analyst **Working Title** Full-Time Technical Support Analyst (IT Helpdesk ) **Job Grade** E **FLSA Code** Computer Employee ... institutes within the David Eccles School of Business. The helpdesk technician in this role will work with faculty,...of desktop computers and laptops, and serving as a helpdesk resource for assigned areas. The Eccles IT Group… more
- Insight Global (Windsor Mill, MD)
- …Answer the CCaaS 800 Number support line to log issues and requests in ServiceNow IT Service Manager. Provide Tier 1 support of the CCaaS (AWS Connect) application to ... SSA customer agents. Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. Triage requests to ensure accurate transfers and escalation of customer requests or issues.… more
- Insight Global (Windsor Mill, MD)
- …Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. Provide CCaaS 800 Number support when needed to log issues and ... requests in ServiceNow IT Service Manager. Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. Triage requests Provide off-hour emergency support as needed. The pay… more