- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. ... in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk, End User Support). + Must currently possess an active Top Secret… more
- University of Kansas (Lawrence, KS)
- …interactions serving faculty, staff, and students. Internally, this position interacts frequently with Tier 2 and Tier 3 technical staff to collaborate ... **29977BR** **Job Title:** IT Support Specialist / Helpdesk Team Lead - IT **Department:**...times of higher-than-normal call volume in a call center specialist capacity: + Process, troubleshoot and resolve Tier… more
- Candela Corporation (Marlborough, MA)
- **Senior Helpdesk Specialist ** Requisition Number **2728** Location **US.... Serve as an escalation point ( tier 2 and 3) for the helpdesk team to ... treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier...a mixed platform environment as part of our global helpdesk team based in our Marlborough, Massachusetts office. The… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist , Service ... Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist , Call Center Support Agent, Helpdesk Support Analyst, Software… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users by ... Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands...a comprehensive understanding of computer science concepts or two ( 2 +) years of relevant experience in IT/help desk roles… more
- TEKsystems (New Haven, CT)
- Description This higher ed client is seeking a well rounded helpdesk specialist . 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but ... and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves...tracking database on a daily basis Skills MAC, XP, Helpdesk Additional Skills & Qualifications must be presentable, customer… more
- InGenesis (Fremont, CA)
- …staff. * Create best practice workflow documents. * Work with IS Leadership and Helpdesk to determine repeated training issues and help reduce the ticket volume by ... improve KPIs and other reporting metrics. * Support with tier II and III application issues and mentor IS... II and III application issues and mentor IS Helpdesk . * Assist with ongoing development, implementation and customization… more