- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- Insight Global (Miami, FL)
- …3+ years of experience in IT service management , focusing on Incident & Problem management Experience managing ITSM service providers and vendor ... Job Description Job Description: The Process Manager, ITSM Incident & Problem Management ...ITIL best practices, major incident response, and problem resolution methodologies Experience in ITIL and IT… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …indicators (KPIs) to meet business requirements. Oversee IT change, incident , and problem management processes, ensuring consistent, effective ... IT service delivery across all infrastructure operations, providing leadership in incident and escalation management , and upholding high standards of support.… more
- BorgWarner Inc. (Arden, NC)
- …outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident / problem management + Change management + Service Level ... services while aligning with the regional leads to ensure consistency + Builds IT service relationship with customers and site management + Ensure quality… more
- PCI Pharma Services (Philadelphia, PA)
- …objectives. + Oversee the full lifecycle of IT support services, from incident & problem management to resolution, ensuring proactive service recovery ... processes at scale. + In-depth understanding of IT service management processes, including incident , change, problem , and service request management .… more
- Lincoln Financial Group (Concord, NH)
- … Support, specifically in Technology Operations Centers and with IT Major Incident , Change and Problem Management systems and processes that directly ... 74458 **The Role at a Glance** The **Director of IT Service Management ** provides strategic leadership and...key areas of responsibility. This role oversees the Major Incident , Problem , and Change Management … more
- Syensqo (Augusta, GA)
- …and research stakeholders to understand and address their unique IT needs. 5. Incident and Problem Management : Lead specialized incident and ... settings. The ideal candidate will have deep technical expertise, strong problem -solving skills, and experience in supporting complex IT infrastructures.… more
- Academy Sports + Outdoors (Katy, TX)
- …work experience may be considered. + Industry certifications in IT project management , disaster recovery, or incident management (eg, PMP, CISSP, ITIL) ... values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment will...Incident Managment will oversee all disaster recovery and incident management activities in conjunction with the… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), works ... of UKG's Cloud SaaS offerings. About The Role: The IT Service Operations Specialist provides day-day support for all...* 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment… more
- University of Miami (Miami, FL)
- …motivations adopted by hackers to attack IT platforms and automated information systems. + IT security incident management processes and tools. + IT ... organization. + Manage the day-to-day operations for event and Incident management activities. + Ensure deadlines are...senior leadership and other business units. + Knowledge of IT end-to-end problem management and… more