- City of College Station (College Station, TX)
- IT Service Desk Representative Print (https://www.governmentjobs.com/careers/cstx/jobs/newprint/4878607) Apply IT Service Desk ... TX Job Type Full Time Job Number 2502387 Department IT Department Opening Date 03/20/2025 Closing Date 4/25/2025 11:59...require hands-on desktop assistance. Principal Duties + Field incoming service desk incidents and requests, and provide… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- HNTB (Kansas City, MO)
- …basic hardware, software, and network issues **What You'll Do:** + Logs all service desk calls or email requests into the IT Service Management System. ... or email. Maintains accurate and up-to-date information on existing service tickets. Responsible for the diagnosis and resolution of...Visa sponsorship is not available for this position. \#DG # IT . Locations: Kansas City, MO . . .… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary Analyze, evaluate, and diagnose technical problems involving Tisch IT Service Desk technology services and support; assess complexity, ... with system and endpoint administrators to report issues and bugs identified by service desk staff in an educational environment. Required Skills, Knowledge and… more
- TekSynap (Silver Spring, MD)
- …(currently v4) + Knowledge of industry accepted standards and best practices related to IT Service Desk operations + ITIL 4 Foundation Certification ... foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer service… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- SMBC (New York, NY)
- …**Overview** The CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful ... all levels across the company. **Tasks** + Monitors open Service Now ticket queues to ensure that all calls...Core networking concepts (DNS, DHCP, etc.) + Excellent customer service skills. + Excellent verbal and written communication skills.… more
- TekSynap (Washington, DC)
- …& Qualifications** **RESPONSIBILITIES** + **Incident Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly ... cloud technologies. + Previousexperience managing incident response teams or handling major IT incidents. **Overview** We are seeking aHelp Desk Incident… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more