- Alight (Newton, IN)
- …put your passion to work. To learn more about us, visit stradaglobal.com **ROLE** : Incident Management Analyst **Position Summary:** The Incident ... Analyst is primarily responsible for supporting the end-to-end Incident Management and Major Incident ...focus on Major Incident Mgmt and Problem Management + ITIL Service Mgmt qualification is… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** Individuals within the ITIL Incident Management Analyst role will review, ... these issues and coordinating and implementing these solutions. The ITIL Incident Management Analyst...Ability to interpret and convey complex, difficult, or sensitive information . **PREFERRED SKILLS:** + ServiceNow exp + ITIL… more
- CACI International (Chantilly, VA)
- Information Technology Service Management (ITSM) Incident Process Analyst Job Category: Information Technology Time Type: Full time Minimum ... * The Information Technology Service Management (ITSM) Incident Process Analyst ... supports the design, deployment, and operations of IT Infrastructure based processes. The Process Analyst supports… more
- CVS Health (Harrisburg, PA)
- …within an IT environment. + A high level of knowledge of network systems/ infrastructure management and process methodologies and practices. + Strong knowledge of ... who thrives in challenging situations. The role is responsible for facilitating end-to-end management of IT incident response functions and IT support teams to… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... . **Minimum Requirements:** + Bachelor's degree in Computer Science, Information Technology , or a related field. +...+ 2+ years of experience in IT problem and incident management . + Utility experience with Human… more
- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client organization. ... answers incoming calls, creates support tickets and provides the customer with information necessary to track the ticket. Engages with internal/external resources as… more
- Element Materials Technology (Blue Ash, OH)
- …monitoring tools such as Zabbix + An excellent understanding of ITIL ( Information Technology Infrastructure Library ) principles + Working knowledge ... senior management . + Ensure that all IT ( Information Technology ) teams (internal and external) follow...external) follow the IT Global + Technology Incident and Major Incident Management … more
- ManpowerGroup (Columbus, OH)
- …modules. + Provide oversight and guidance of the end-to-end process for CMDB management . + Collaborate with ITIL Service Operations process owners and ... Ensure the CMDB supports other ITSM processes such as Incident , Change, and Problem Management . **What's Needed?**...Management . **What's Needed?** + 4+ years of CMDB management experience, including ITIL /ITSM process ownership. +… more
- Trinity Health (Livonia, MI)
- …in similar roles. **MINIMUM QUALIFICATIONS** + Bachelor's degree in Computer Science, or Information Technology and three (3) years of related experience or an ... **Employment Type:** Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Analyst works with all departments within Information Services and… more
- Medtronic (Mounds View, MN)
- …Registration business processes. Coordinate Information Technology Infrastructure Library ( ITIL ) activities such as incident , change and problem ... not provided. #LI-DNI **Basic Qualifications:** Master's degree or foreign equivalent in Information Technology , Computer Science or related technical field and… more