- Travelers Insurance Company (Hartford, CT)
- …Engineering chapter for identified improvement opportunities **ServiceNow Expertise:** + Act as the Subject Matter Expert ( SME ) for ServiceNow, providing ... Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a...in support of change management. + Conducts post-implementation change incident review analysis and process audits. Produces… more
- MUFG (Tempe, AZ)
- …communication and collaboration skills **Responsibilities:** + Serve as the technical subject - matter - expert and platform architect for ServiceNow platform ... Management platform while supporting current state. + Take ownership and collaborate with ITSM process /function owners and SMEs across IT to implement and… more
- Leidos (Colorado Springs, CO)
- …collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. + Provide follow-up reports (technical findings, ... steps taken) for Root Cause Analysis, engineering technical assessment and process improvement initiatives. + Support customer requirements in a 24/7/365 mission… more
- Leidos (Alexandria, VA)
- …collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. + Provide follow-up reports (technical findings, ... (AAR) etc.) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives. + Support customer requirements in a 24/7/365 mission… more
- MUFG (Jersey City, NJ)
- …Management ( ITSM ) Developer** **Responsibilities:** + Serve as the technical subject - matter - expert and platform architect for ServiceNow platform + ... supporting current state. + Take ownership and collaborate with ITSM process /function owners and SMEs across IT...(ITAM) Developer, ** **Responsibilities:** + Serve as the technical subject - matter - expert for ServiceNow IT Hardware… more
- Atlantic Health System (Morristown, NJ)
- …support leadership role working with ITSM tools + ServiceNow SME + Subject Matter Expert in ITIL V4 best practices. + Practical experience with ... and deliverables. Participates in the technology contract and procurement process . + Works with their team to analyze new... ITSM Practices including but not limited to Incident… more
- CHS Inc. (Juneau, AK)
- …Ensure CMDB processes comply with industry standards and best practices, such as ITIL. + Subject Matter Expert ( SME ) for the organization on ... and best practices + Proficiency in ServiceNow platform + Foundational understating of ITSM best practices, related to incident and change + Strong analytical… more
- Parker Hannifin Corporation (Cleveland, OH)
- …of highly secure and resilient information technology solutions and is considered a subject matter expert . Accountable for delivery of technical ... role requires a deep understanding of IT Service Management ( ITSM ) processes, data governance, and the ability to drive...the CMDB with relevant systems and tools, such as incident management, change management, and asset management. + Ensure… more
- Ford Motor Company (Little Rock, AR)
- …Confluence. The successful candidate responsibilities will include:_ + _Serve as an internal subject matter expert on implementation, management, and support ... collaborating with a global team to provide engineering,development and SME product support for the Atlassian Cloud suite of...in the Agile Methodology and mindset._ + _Knowledge in ITSM processes supporting Incident , Request, Problem and… more
- Insight Global (Charlotte, NC)
- …a well-engineered result. The Administrator is also responsible for acting as a ServiceNow subject matter expert amongst an application development team to ... capabilities in accordance with ITIL best practices - Learn about the existing process design and implementation of Service Catalog, Incident , Problem Change and… more