- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client ... organization. Responds to incidents/issues, opens trouble tickets, provides status updates on existing tickets, answers incoming calls, creates support tickets and provides the customer with information necessary to track the ticket. Engages with… more
- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance ... and complete details are documented. + Prepare and present reports on incident trends, problem management insights, and system performance to IT leadership.… more
- Alight (Newton, IN)
- …in supporting IT Service Mgmt processes, with a focus on Major Incident Mgmt and Problem Management + ITIL Service Mgmt qualification is ... To learn more about us, visit stradaglobal.com **ROLE** : Incident Management Analyst **Position Summary:**...organization. Secondarily, to support other ITIL processes such as Problem Management and Change Management … more
- CACI International (Chantilly, VA)
- …deployment of process and procedures working with stakeholders to identify improvements. As the Incident Management Process Analyst , you get to: * Directs ... Information Technology Service Management (ITSM) Incident Process Analyst...similar case of dissatisfaction does not repeat * Identify incident trends and create problem tickets for… more
- CVS Health (Harrisburg, PA)
- …call for several hours at a time. + Ability to facilitate the adoption of Incident / Problem /Change Management Process within an IT environment. + A high level ... challenging situations. The role is responsible for facilitating end-to-end management of IT incident response functions and...using an ITSM Tool + 2+ years of documented incident and problem response experience + Must… more
- Truist (Charlotte, NC)
- …of America) **Please review the following job description:** Individuals within the ITIL Incident Management Analyst role will review, monitor and report ... solutions for these issues and coordinating and implementing these solutions. The ITIL Incident Management Analyst applies a solid understanding of concepts… more
- Leidos (Arlington, VA)
- …system and other means of coordination and communication. Leidos is seeking a Senior Incident Response Analyst to join our team on this highly visible DHS ... reduce false positives and improve SOC detection capabilities * Document Investigation and Incident Response actions taken in Case Management Systems and prepare… more
- Leidos (Hampton, VA)
- **Description** Leidos is seeking an experienced Top Secret cleared ** Incident Response Responder Analyst ** to support a highly visible NSOC position. Reporting ... to the Leidos Incident Response Lead, the **NSOC Incident Responde**...to the NSOC as necessary. + Occasionally assume Security Analyst role for specific mission needs. + Develop artifacts… more
- DXC Technology (Baton Rouge, LA)
- **Job Description:** **Job Description:** The Tier 3 Cyber Security Analyst / Incident Response position is a part of the Cyber Defense Center team. The CDC ... efforts. + Point person for coordination with appropriate parties during a security incident - client, management , legal, security, operations, etc. + Create… more
- Insight Global (Town And Country, MO)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Experience in incident management , root cause analysis, problem ... Job Description An employer is looking to add an Incident Response Analyst to their team in St. Louis, MO. They will be responsible for monitoring the network… more