- ServiceNow, Inc. (Orlando, FL)
- …or US Permanent Residents, holding a green card, will be considered."** The Major Incident Manager is a key driver for managing the resolution of technical ... member of the Global Technical Support team, the Major Incident Manager is both technically competent and...timely customer and executive communications. . Ensure the correct resources are working on the resolution of major incidents… more
- DISH Network (Littleton, CO)
- …and transformative needs of the changing world. **Job Duties and Responsibilities** The Incident Manager , Wireless NOC will be supporting DISH Wireless' 24/7 ... Network Operations Center. A successful Incident Manager will help lead a group...escalate complex issues to our Advanced Operations & Engineering resources , and will determine root-causes for failure and develop… more
- CACI International (Springfield, VA)
- Integrated Service Center - Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... is seeking a highly energetic Integrated Service Center - Incident Manager to work in the VA...time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing ... by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service...in ServiceNow * Adopt/Learn the internal automation tools for incident logging and tracking * Learn various internal product… more
- Capgemini (Austin, TX)
- …approximately once every 5 weeks. **Job description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ensuring that ... level of business intelligence. The primary goal of Major Incident Manager is, as a matter of...Management processes; Supports the effective operation of the Major Incident Management Process; Ensures that stakeholder resources … more
- JPMorgan Chase (Tampa, FL)
- …as an operational member of Incident Management Team reporting to the Business Incident manager in the Tampa Command Center. + Assist in the development of ... business disruption, minimizing the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven by any business… more
- YAI (Westchester County, NY)
- …Writes and submits complete investigative reports to be reviewed by the agency's Incident Review Committee + Monitors IRMA daily and informs programs within their ... all required information is entered in IRMA and the incident is ready for closure. + Assists Regional Director(s)...do not rise to the level of a reportable incident . + Reviews investigations completed by other trained investigators… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all data… more
- National Association of Insurance Commissioners (Kansas City, MO)
- …exciting opportunity for an Sr. Incident Response Analyst that reports to the Incident Response Manager . The Sr. Incident Response Analyst will monitor, ... other security tools. + Leverage SOAR platform to enhance automation in incident response workflows. + Investigate security events to determine their impact, root… more
- Amazon (Seattle, WA)
- …The Resilience Infrastructure and Solutions organization is seeking a Senior Technical Program Manager to join our inclusive and high-performing team. If you are a ... The Resilience Infrastructure and Solutions organization is looking for a Program Manager with a strong delivery record and proven project management experience to… more