- ManpowerGroup (Norfolk, VA)
- …User Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract on ... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service... support metrics and KPIs to ensure high-quality service delivery. b) Participate in regular reviews to identify… more
- NCR VOYIX (Atlanta, GA)
- …around the world to your local favorite around the corner. Job Description: SAS L1 Support Agent Location: Georgia, Virtual Requirements: Ability to obtain a ... degree in technical field with 3 years of technical support and customer service experience in a...Knowledge Base Systems, hardware troubleshooting Summary of Duties: The L1 Support Agent will work in a… more
- Belcan (Cincinnati, OH)
- L1 Systems Administrator Job Number: 354407 Category: -Software &... Support in classified program areas: - IT support hotline and desk -side support - ... Systems SBU Description: A Tier L1 IT Systems Administrator job is currently available at...those who possess a passion for providing quality customer service and strong communication skills. This role will provide… more
- TEKsystems (Muscatine, IA)
- …various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls and freeing up other technicians for ... - Mon - Friday - 4pm - 12am Day-day responsibilities: - Primarily Service Desk and Desktop support for local users, mostly written ticket requests… more
- TEKsystems (Muscatine, IA)
- …various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls and freeing up other technicians for ... - Mon - Friday - 4pm - 12am Day-day responsibilities: - Primarily Service Desk and Desktop support for local users, mostly written ticket requests… more
- TEKsystems (Muscatine, IA)
- …various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls and freeing up other technicians for ... across 3 production sites during the overnight shift. Responsibilities + Primarily Service Desk and Desktop support for local users, mostly written ticket… more
- CVS Health (Blue Bell, PA)
- …for new ad products and feature enhancements + Own the operational execution of self- service support and identify areas of improvement to internal teams. + ... Ad Tech Support Manager will be responsible for building out our client support program for CMX self- service offerings with a focus on client success,… more
- NBC Universal (Englewood Cliffs, NJ)
- …issue types, and project management concepts within the Atlassian ecosystem. + Experience with L1 /L2 service desk support , including issue resolution, ... and APIs. This role will be responsible for providing L1 and L2 support across the organization,...project configurations, workflows, and permissions. + Track and manage service desk queues for timely resolution of… more
- TEKsystems (Muscatine, IA)
- …various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls. Day to day responsibilities: - Primarily ... Service Desk and Desktop support for local users, mostly written ticket requests responding to a shared queue. - End Users are factory and office workers at… more
- Kedrion Biopharma (Melville, NY)
- …The role of IT Help Desk / System Administrator to provide onsite IT support to end-users working at the Melville facility and remote support to sites ... located in Fort Lee and Hillsborough NJ. **Main Responsibilities:** + Support day-to-day helpdesk operations for end-users by managing and resolving Helpdesk tickets… more