- SpaceX (Hawthorne, CA)
- Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars ... to make this possible, with the ultimate goal of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We're seeking a dynamic Lead … more
- Wells Fargo (Minneapolis, MN)
- **About this role:** Wells Fargo is seeking a results-driven Talent & Workforce Operations Lead as part of cybersecurity to build and optimize the systems, ... dynamic, growing organization. **In this role, you will:** + Lead operational workforce planning activities, including headcount...or any other status protected by applicable law. Employees support our focus on building strong customer … more
- ADP (El Paso, TX)
- **ADP is hiring a Lead Implementation Consultant - Time & Attendance.** The Implementation Consultant will be responsible for the implementation of the Workforce ... to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive… more
- Walmart (Bentonville, AR)
- …team, expected to lead through influence and drive a broader workforce strategy to improve productivity, employee and customer experiences. An individual ... there is proper support for new initiatives and strategic initiatives. Lead the continuous improvement of workforce management processes, including the… more
- Amazon (Tempe, AZ)
- …looking for a leader to manage and streamline our member support center workforce . As Workforce Manager Customer Care, you will evaluate our operating ... love to hear from you! Key job responsibilities - Lead strategic workforce planning and management for...and analytics, with the ability to analyze trends across customer -facing and support teams. - Experience in… more
- Trinity Health (Livonia, MI)
- …materials. 9. Lead large group, small group, and individual training sessions. Lead and train other workforce management staff and other colleagues to train ... business intelligence applications. 11. Ensure integrity and timeliness of reporting from workforce and financial systems. 12. Support and optimize performance… more
- Walmart (Bentonville, AR)
- …+ Lead the development and execution of long-term leadership workforce strategies, aligning store structure allocation with company goals, budget constraints, ... all levels. + Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing… more
- Thruway Fasteners, Inc. (Pittston, PA)
- …Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to ... up, expediting, sales orders and sales returns. Adept at handling all customer needs including: problem solving, time management skills, processing orders and… more
- Access Dubuque (Dubuque, IA)
- …opportunities to innovate and improve support delivery with the latest customer support technologies. + Develop and manage key performance indicators (KPIs) ... Director of Workforce Management **Sedgwick** 1 Positions ID: R58862 Posted...do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs.… more
- The Walt Disney Company (San Antonio, TX)
- …of the Role:** + Develop workforce strategy to deliver amazing and efficient customer support in a rapidly growing business, align on strategy with senior VX ... addition to our team. In this role, you will lead all aspects of the capacity planning, budgeting, and...10+ years working in high-growth, high-volume customer support experience, including deep experience in workforce … more